Wireless (Customer Service for Customer Service), and then moved into
management of the backend system that ran all of the helpdesk/customer
support/billing, the switch will not change the quality of customer
service. Only a tactical nuclear strike (causing them to rebuild from
scratch) would help according to some of the stories he's told.
He's in Quality Assurance now and glad of it.
will
Robyn Follen wrote:
> AT&T Wireless (now Cingular) has TERRIBLE HORRIBLE customer service (read:
> 3-4 hour waits on the phone before reaching a customer service
> rep...). Not
> sure if it will change with the merger or not. Decent service, though.
>
> -----Original Message-----
> From: Sandy Clark [mailto:[EMAIL PROTECTED]
> Sent: Thursday, March 18, 2004 12:20 PM
> To: CF-Community
> Subject: RE: Switching Cell Plans - looking for input
>
> I'm not looking for best plans in my area, more like what companies are
> good. Which phone features do people find necessary, useful, piece of
> crap.
>
> Like
> Camera's - Good or just a toy
> Blue Tooth - I have a laptop with Bluetooth, if I get a phone with
> bluetooth, will that give me a connection.
> MMS - Useful?
> Text Messaging - Haven't really gotten into it, should I?
> Anything else you can think of.
>
> Companies, which have you had good experiences with, which are
> absolutely to
> be avoided.
>
> GSM? GAIT?
>
> _____
>
> From: Erika L Walker-Arnold
>
> Can't help you on what plan would be best in your area but ...
>
> there's some good deals on www.freecellphonesguy.com ... ;)
>
> Cheers,
> Erika
> --------------------------------------------------
>
> From: Sandy Clark
>
> I've been with Sprint for the past 4 years, but I'm tired of them and
> now
> with the ability of being able to take my number with me, I'm looking to
> switch.
> _____
> _____
>
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