>Just out of curiousity what does MM use internally for defect tracking? > >I've often thought that Allaire's and now MM's knowledge base was very >weak. The articles are very difficult to find due to the poor searching >and often not specific enough to the many product versions in use. > >A really good knowledge base would eliminate the need (I think) for a >specific bug application. As it is we have a (relatively) poor >knowledge base and the forums... > >On the other hand, if you can afford it, live technical support is >generally superb. But that can't be the only option. > >Jim Davis
Jim, they're already thinking about it: http://www.markme.com/mesh/archives/000817.cfm ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
