Mike,

Sorry... I'm not trying to post a million messages on this topic but after
reading more details of your situation I really have to wonder if this is
Macromedia's fault?  It really sounds to me like your hosing company doesn't
know what the hell they're doing or they have you running on some strange
hardware that just doesn't work with CFMX perhaps?

If you want to eliminate CFMX from the equation contact me (off list) and
I'll set you up on one of my servers so you can run some test code.  My box
has been running flawlessly for months... so if it starts crashing I can
guarantee you it's something in the code.

-Novak

----- Original Message ----- 
From: "Mike Kear" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Friday, June 06, 2003 1:19 PM
Subject: RE: Very unsatisfied with Macromedia's support attention ...


> I know I'm stirring up a lot of fuss, and I guess I'm making no friends at
> Macromedia.  That's probably going to come back to bite me later on, but
at
> the moment, I'm getting pretty desperate.
>
> I've been working on converting all my client sites to CFMX since January.
> I'm not trying to say it's all Macromedia's fault - I had to find a
hosting
> company with a business deal that worked with my business, then plan the
> move, etc.  That took a while.   But then converting my development
> environment to CFMX took weeks!!!  Weeks of anguish, that put me behind in
> everything else.  I had to stop work on the migration to catch up on my
> obligations and get some cash into the bank.   So now I get back onto
> migrating my business so I'm not paying for two sets of servers, and now
I'm
> stopped again by this damned problem.   Is it any wonder that I have a
very
> short fuse?
>
> I'm half way through migrating my business from my old CF5.0 hosting
company
> to the new CFMX company, and then I was stopped by not having UD3
installed.
> Now UD3 is installed,  and the server doesn't start properly.  I'm forced
to
> ask my clients to accept a deal where if the servers go down and the
> Sysadmin doesn't notice, the automatic restarts wont kickstart CF.  We had
a
> case of this a couple of weeks ago - the servers went down for a minute.
> They rebooted and were back up again within 5 minutes.  But the SYsadmin
> didn't notice that ColdFusion didn't come back up.  We were out of action
> during a business day for 11 hours.   Can you imagine what that cost me???
>
>
> I WANT THE DAMN THING TO WORK PROPERLY AND THAT'S THE MINIMUM I'M GOING TO
> ACCEPT!!!!!!!!!   Other people can have servers that work properly, so I
> insist on having the same.  Otherwise I want to pay less for my software.
>
>
>
> Cheers,
> Michael Kear
> Windsor, NSW, Australia
> AFP Webworks.
>
>
>
>
> 
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