Dave, went to sleep before I got this last night. Was just trying to make the discussion a little more focussed on actual problem solving. A lot of people who obviously hadn't read the entire thread were making rather personal remarks.
I know what you mean about people being defensive as I have done time as tech support at various levels ranging from AOL newbies to people writing microscope drivers for an image processing software. Not to mention math tutor. What I like about it is the possiblities it has for publishing data... I run a website about a rare disease and most of the doctors who encounter it have never heard of it. We have a patient registry and I am looking forward to publishing anonymous data, (anonymous as the actual aswers are treated as confidential). In other words, I would like to have a page along the lines of; "Of (number) patients registered (number) are in (age range). (number) reort no UTI's.... etc Has a lot of possibilities. Have a nice day :) Dana Dave Lyons writes: > Dana, I'm right there with ya as a cf newbie:) > however I did asp before and I spent A LOT of time on the MM boards helping > people when I could, you know try to give back as those who have given too > me. > And this is something I saw all the time & I mean ALL the time. > And like you I don't pretend to know the answer either. But given my back > ground (3 medical degrees & owner of a real estate company) I have been > through an amazing amount in my days. And I know that its human to overlook > where the problem really lies. And trust me Dana, 10 years working 100-120 > hour weeks in the emergency room has taught me plenty! > > so for example, say no one on here suggests that maybe it is something on > their machine but no one wants to piss them off so no one says anything. > Sure maybe then no ones upset. BUT what if its suggested and the person > takes offense and gets mad at the other person? Well I can bet u that the > person will at least check it out even if they are mad. And if it doesn't > help then they feel good that it is justified but if it does work, then of > course they are happy and all is forgiven and they are happy. And its not > like it doesn't happen, it happens all the time. > > So then does their install just decide that it isn't going to work on their > machine just because? Umm, I don't think so. Or do they get a special copy > of the disk because when they called to order it the sales person thought > they were jerky so they sent them a "bad" copy, I don't think so. > > So then logically what's left? > > I'm pretty sure that their disk is the same one my host got, so that cant be > it. > But I'll be their server is set up differently, so that's got to be it. > > Ah jochem pointed out earlier, that he uses a 16 color card to optimize > there bandwidth. So I asked him then why didn't he have troubles with his > install? And he said (sorry if I miss quote, already deleted) that he hasn't > upgraded because it wasn't ready for what he needed (I believe) > And we all know that he must meticulously read the docs. So he knew and how > did he know? cause he read the docs:) > that still doesn't help mike though cause its not his server. > > > You may think im nuts but think about what medicine is all about. > It's nothing more than problem solving. And you learn to look in EVERY nook > & cranny because the answer may lie where you would never think too look. > That's all I have been saying. > > And I have offered to help. > I'll set him up a folder right here, right now and he can try his stuff out > to see. Giving someone remote access to your machine isn't the answer. > > I ask a lot of really basic easy answers on here & personally I have trouble > with the easy stuff but the harder stuff is ok. Basically I overlook & try > and make things harder or more complicated than they are. That's why I think > they maybe doing the same...it happens.....all the time:) > > so Dana, what do u like best so far about working with coldfusion? > > > dave > > > > > > > > > > > > ----- Original Message ----- > From: "Dana Tierney" <[EMAIL PROTECTED]> > To: "CF-Talk" <[EMAIL PROTECTED]> > Sent: Saturday, June 07, 2003 1:27 AM > Subject: Re: Very unsatisfied with Macromedia's support attention ... > > > > Dave, > > > > I don't pretend to know the answer. I am very new to CF. If you do please > > feel free to fix the problem. Doug has offered remote access to his > > machine. Seems like that might be a more constructive step than drawing an > > analogy to times you failed to read the instructions. > > > > Dana > > > > Dave Lyons writes: > > > > > im sorry, I missed the part where u r being such a big help to everyone. > > > so lets hear your words of wisdom:) > > > > > > In dougs next message he says it pretty clearly > > > "especially one in which the server admin chooses NOT to allow the > default > > > web site to run" > > > > > > = > > > > > > I don't think its MM fault that the host chooses to do this. > > > Of course if I had a solution I would promptly say what it was. > > > > > > Its not mikes fault we all know that, im not faulting mike or doug. > > > hell I offered to see if I could get mike set up on the server I use & > im > > > sure a deal coulda been worked out that woulda made him happy but he > choose > > > not to even acknowledge it. And then others have don't the same & still > > > nothing. > > > I've had many times where I tried to install something & it didn't work > just > > > to find out it was because of how I had configured the settling and that > = > > > my fault. > > > > > > and many people have offered to help both. But I don't think many people > can > > > actually do telepathy on their machines to see how they are configured. > > > > > > so you may not be seeing me as trying to help but I am. > > > just the same as u may be trying to help but I don't see it. > > > > > > > > > > > > > > > ----- Original Message ----- > > > From: "Dana Tierney" <[EMAIL PROTECTED]> > > > To: "CF-Talk" <[EMAIL PROTECTED]> > > > Sent: Saturday, June 07, 2003 12:59 AM > > > Subject: Re: Very unsatisfied with Macromedia's support attention ... > > > > > > > > > > yanno maybe I should rescind my vote about this thread staying on > talk. Or > > > > gee, how about anyone that has an actual suggestion, feel free, anyone > > > that > > > > just wants to suggest these guys haven't done their homework either > hush > > > up > > > > or take Doug up on his offer. > > > > > > > > Dana > > > > > > > > Dave Lyons writes: > > > > > > > > > course I'd be happy if everyone got it to work:) > > > > > > > > > > but I think what a lot of people forget is that everything doesn't > go > > > with > > > > > everything else. > > > > > like the sun commercial "I just want this too work with that" > > > > > > > > > > Its like would anyone expect to put DVD into a cd-rom drive then > curse > > > it > > > > > cause it wont work? > > > > > > > > > > Or this: I sell this VCD disks on eBay right. And I put right on the > ad > > > that > > > > > it will work with most DVD players, please check your equipment to > be > > > sure > > > > > it's compatible with yours before you buy. > > > > > And yet all the time I get emails back all pissed off cause it wont > play > > > on > > > > > their equipment. SO I ask for the model # and I look it up & sure as > > > sh*t it > > > > > says that it wont play VCD disks right there. So I write the people > back > > > and > > > > > say, well its right there on the front page. But they didn't check. > > > > > > > > > > I guess my point is that the options or the things you fail to look > at > > > > > usually end up being where the problem lies. (learned that the hard > way > > > from > > > > > my 3 medical degrees & 10 years in the er room) > > > > > > > > > > know don't take this wrong because I'm not putting anyone down are > > > trying to > > > > > insult anyone. But think about it, how many times on here have you > scene > > > > > someone upset and ranting at MM to only be in the end going "oh, I > was > > > my > > > > > bad the whole time" > > > > > I have scene that on almost every single one. > > > > > > > > > > Its hard in his case because he cant get into the server & find out > > > what's > > > > > going on. personally, I hope you both find your solutions:) > > > > > > > > > > dave > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > From: "Doug White" <[EMAIL PROTECTED]> > > > > > To: "CF-Talk" <[EMAIL PROTECTED]> > > > > > Sent: Friday, June 06, 2003 11:38 PM > > > > > Subject: Re: Very unsatisfied with Macromedia's support attention > ... > > > > > > > > > > > > > > > > Ha! my problem was somewhat different. when installing updater 3 > from > > > the > > > > > > console, the system freezes up and after a power down reboot, the > OS > > > will > > > > > not > > > > > > load to the point of the login screen, requiring the repair disks > and > > > > > recovery > > > > > > console, manually removing all CFMX stuff, and starting over. > > > > > > > > > > > > But I doubt all is lost at this point, because I am receiving > phone > > > calls > > > > > and > > > > > > email from some folks at MM to assist, and perhaps by this time > next > > > week, > > > > > I > > > > > > will be a happy camper again. At least I don't have to call the > other > > > > > side of > > > > > > the planet, like Michael does. > > > > > > > > > > > > The other bad news was that the Spurs lost game 2 to the Knicks. > > > > > > > > > > > > ====================================== > > > > > > Stop spam on your domain, use our gateway! > > > > > > For hosting solutions http://www.clickdoug.com > > > > > > ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772 > > > > > > ====================================== > > > > > > If you are not satisfied with my service, my job isn't done! > > > > > > > > > > > > ----- Original Message ----- > > > > > > From: "Charlie Arehart" <[EMAIL PROTECTED]> > > > > > > To: "CF-Talk" <[EMAIL PROTECTED]> > > > > > > Sent: Friday, June 06, 2003 10:04 PM > > > > > > Subject: RE: Very unsatisfied with Macromedia's support attention > ... > > > > > > > > > > > > > > > > > > | Wow, hopefully someone will take you up on the offer. It's a > great > > > way > > > > > for > > > > > > | someone who really wants to to be able to solve the problem with > a > > > > > working > > > > > > | failure (what an oxymoron!) > > > > > > | > > > > > > | But it sounds like you're referring to something other than the > > > simple > > > > > "CFMX > > > > > > | not starting after reboot", right? Just want to clarify. > > > > > > | > > > > > > | /charlie > > > > > > | > > > > > > | > -----Original Message----- > > > > > > | > From: Doug White [mailto:[EMAIL PROTECTED] > > > > > > | > Sent: Friday, June 06, 2003 11:06 PM > > > > > > | > To: CF-Talk > > > > > > | > Subject: Re: Very unsatisfied with Macromedia's support > attention > > > ... > > > > > > | > > > > > > > | > > > > > > > | > Hey Charlie > > > > > > | > I am not proud. I will give someone remote access to my box > with > > > > > > | > full admin > > > > > > | > privileges and let them try to install the updater. > > > > > > | > > > > > > > | > I did finally get CFMX running sans updater. > > > > > > | > I even tried it via the command line parameters someone sent > to > > > > > > | > me - no joy. > > > > > > | > > > > > > > | > This is a fresh new box - all the goodies and a fresh OS > install > > > > > > | > with nothing > > > > > > | > else (yet) except URLScan (and yes, I know how to configure > that > > > > > > | > to run with CF) > > > > > > | > to interfere. > > > > > > | > It does have the requirement to support multiple web site > > > > > (multi-homed) > > > > > > | > > > > > > > | > Doug > > > > > > | > > > > > > > | > ====================================== > > > > > > | > Stop spam on your domain, use our gateway! > > > > > > | > For CF hosting solutions http://www.clickdoug.com > > > > > > | > ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772 > > > > > > | > ====================================== > > > > > > | > If you are not satisfied with my service, my job isn't done! > > > > > > | > > > > > > > | > ----- Original Message ----- > > > > > > | > From: "Charlie Arehart" <[EMAIL PROTECTED]> > > > > > > | > To: "CF-Talk" <[EMAIL PROTECTED]> > > > > > > | > Sent: Friday, June 06, 2003 6:30 PM > > > > > > | > Subject: RE: Very unsatisfied with Macromedia's support > attention > > > ... > > > > > > | > > > > > > > | > > > > > > > | > | The inability of CFMX to run at startup is not new nor > unique > > > > > > | > to Mike. My > > > > > > | > | machine has suffered the problem for many months. It's not a > > > > > production > > > > > > | > | server but my laptop, so I haven't gotten excited about it, > but > > > I > > > > > can > > > > > > | > | understand Mike's frustration with the problem. > > > > > > | > | > > > > > > | > | I do like some of the solutions that have been offered, and > > > indeed > > > > > will > > > > > > | > | likely apply one of them myself, but in Mike's case if he > needs > > > > > > | > the problem > > > > > > | > | solved on a box where the Admin's won't apply one of those > > > > > > | > fixes, I think > > > > > > | > | it's understandable that he wants it solved. > > > > > > | > | > > > > > > | > | Of course, problems like this can be notoriously difficult > to > > > > > resolve. > > > > > > | > | Sometimes they are resolved as user errors, or indeed to > > > > > configuration > > > > > > | > | issues such as the now-infamous 16-color video card. The > best > > > > > > | > we can hope is > > > > > > | > | that someone will read this thread and offer the definitive > > > > > > | > answer, if not > > > > > > | > | MM. Then we'll all get and hopefully spread the word so > others > > > > > > | > don't suffer > > > > > > | > | it. > > > > > > | > | > > > > > > | > | /charlie > > > > > > | > | > > > > > > | > > > > > > > | > > > > > > | > > > > > > > > > > > > > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
