I am revisiting these ideas now that I am redesigning the backend to be more
user friendly for me and my wife as she is the one that's going to be
running this creation of mine.
Neal Bailey
_____
From: Matt Robertson [mailto:[EMAIL PROTECTED]
Hi Neal,
What I've done for that in the past -- letting users query back for info --
is give them a link in their thank-you-for-paying-us email that then lets
them view order history, status etc.
When they use that link *then* they go thru a username and password picking
routine, which is only necessary when they fire up order history/tracking
and not used when they order.
One thing I've also done is assign a customer acct ID and give them a small
discount for inputting that ID on their order form. This helps build
loyalty and also keeps things straight in case a cookie malfunctions and the
system can't figure out who the returning buyer is. That only works if you
have the margins to spare.
Cheers,
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