It could be someone's home account.  They might be using dialup currently. 
etc...

Basically, what I'm saying is the tech probably had a record of the order on 
his screen and it included an email address used with the order which is SOP.  
If the email address were not entered then the tech probably would have 
resorted to using the contact phone #.  I don't think the tech was an idiot...

--- On Wednesday, April 06, 2005 10:58 AM, Bryan Stevenson scribed: ---
>
>> Ummmm...isn't it likely that when someone orders a new DSL line that
>> they filled out their order using an existing email address from
>> GMAIL or something?  I would assume that all orders are submitted
>> using working email addresses and not an address that will be
>> working one day on the new line...
>> 
>> Howie
> 
> That's even funnier Howie....how do you check ANY e-mail account with
> no 
> connection ;-)
> 
> Bryan Stevenson B.Comm.
> VP & Director of E-Commerce Development
> Electric Edge Systems Group Inc.
> phone: 250.480.0642
> fax: 250.480.1264
> cell: 250.920.8830
> e-mail: [EMAIL PROTECTED]
> web: www.electricedgesystems.com
> 
> 

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