I've been working on building a system for logging help request calls for our nonprofit organization. It dawned on me that I'm reinventing the wheel and that what we need is a help desk/ticket tracking system that could be adapted to our specific needs. Since this will come out of my hide (time), I'm wondering if there are any free / open source help desk/ticket systems already out there. One that is developed in CF would be better than some other language, but I'm going to be practical and open-minded about it.
Thanks in advance if you know of any such apps that exist. -- Chris Montgomery Airtight Web Services http://www.airtightweb.com Web Development, Web Project Management, Software Sales 210-490-2415 (office), 210-232-2790 (mobile) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:222116 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54

