I thought for a long time that Macromedia didn't really give a crap about us, and Adobe is probably the same. The reason is quite simple, they are just too big a company to care about the little guys. The days of Allaire are long gone, but thankfully their caring and helpful attitude now exists in the shape of New Atlanta.
But you also have to consider that ColdFusion now has a pretty sizable user base, so could Adobe or any other company really provide the level of support and personal one-on-one advice that we once enjoyed form Allaire and which BlueDragon customers now enjoy, in a word no. Otherwise they would have every newbie or impatient idiot who wont RTFM on the phone to them 24/7, imagine the support costs of that. I do however think that the rigmorole you have to go through and the fact that you have to get your credit card out to get installation support is a bit much. They should at least provide 30 days FREE installation support to their new customers. A friend once told me that someone at Macromedia personally told him that they if your not spending at least $50k then they don't have time for you, an attitude I suspect which is common amonst most companies of their side. Russ -----Original Message----- From: Adam Churvis [mailto:[EMAIL PROTECTED] Sent: 30 November 2006 19:20 To: CF-Talk Subject: Sean Corfield, it's time to approve my post Sean took this public, so I thought I would respond in public. I saw that post about me that Sean put on his blog a couple of weeks ago, and it was obviously intended to make trouble for me because of the way he titled it and how he took what I said entirely out of context. So I posted a comment to his blog that was simply a lead-in plus my posting in its entirety, so that people could see that Sean was twisting the truth. Now I know that Sean's been on vacation, so I waited until he started posting to his blog again and approving other peoples' comments posted later than my own, but he still hasn't seen fit to display what I actually said alongside his spin. So here's my original post in its entirety... ------------------ > I think the above response is drawing some pretty large conclusions > that aren't based on any substantiated facts. You don't really need (and will probably not have) any substantiated facts at hand when drawing conclusions about future actions a public company might take. All you have is instinct, an understanding of what truly drives public companies, market forces, technology innovations, etc, to guide you. Licking your finger and sticking it in the air to tell which way the wind blows helps, too. How are you ever going to have any substantiated facts that tell you in plain terms what a company definitely will do? The facts that are released to the public have been thoroughly sanitized and neutered by Public Relations and Legal, and the SEC only lets you say certain things (virtually nothing of importance) when mergers are about to happen. I wouldn't even call most of them facts, but rather diversions from the real facts being hidden. I mean, big business is often a poker game, yes? There are things that Chizen is dealing with right now that will determine how Adobe will "handle" its inheritance of the Macromedia product line, and they have absolutely nothing at all to do with any of us or how "cool" some people think ColdFusion is. And federal law dictates that Chizen, as the leader of a publicly traded company, *must* act with sole regard to the betterment of his stockholders' financial positions, as long as those actions do not violate any laws. So let's all stop being naive about ColdFusion's future having anything at all to do with current number of installations, how much you like it, how important it is to you, or anything else that a developer might see as important. It may be hard to swallow, but nothing about you or what you do is of any importance to them whatsoever. ------------------ .....and here is a link to Sean's spin: http://corfield.org/blog/index.cfm/do/blog.entry/entry/Adam_Churvis_thinks_y ou_are_not_important How many of you understand that what I said had nothing at all to do with the way Sean twisted it? Respectfully, Adam Phillip Churvis Certified Advanced ColdFusion MX 7 Developer BlueDragon Alliance Founding Committee Get advanced intensive Master-level training in C# & ASP.NET 2.0 for ColdFusion Developers at ProductivityEnhancement.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:262295 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
