Actually, they offer free isntallation support. I has used the service several times.
Unless they changed their policy on the service, no further back than about 3 months did I have an Adobe tech rep troubleshoot a Jrun issue on a multiserver configuration for me. Teddy On 11/30/06, Lincoln Milner <[EMAIL PROTECTED]> wrote: > > I think Sean was pretty fair in his assessment. You are discounting the > enormous power a user base can have on a product, or a company. > > You are correct in your statement that Chizen does have a primary > financial responsibility to the stockholders. But how does he meet that > obligation? According to you it is making the most money he can for > Adobe, and to hell to his customers. Now how much money do you think > he'll make if he completely ignores the CF community? I'd say that, > after some time, he'll be losing money since, if he's not actively > engaging the product and improving the product, people will eventually > move on to greener pastures. > > So if he has his stockholders best interests at heart, then it is an > absolute requirement that he and his company listen to what the user > community has to say. To ignore us, which you have said is likely in > the interest of helping the stockholder, only hurts the company's bottom > line. But listening to the users brings forth a better product (anyone > remember the jump from CF 5 to CF 6? And how about 7? 7.0.2? And what > about the rumors of Scorpio?) which a) keeps existing users engaged in a > product they know and love, and b) entices new customers with a > consistently improved product, which in turn generates revenue, which > leads to profit, which ends up making stockholders happy. > > So, could Adobe dump CF? Yes, if it made sense. Does it make sense > given the current user base, the (I'm sure) continuing or increased > demand for CF? Not if CF is a profit making Endeavour. And you improve > profits by listening to customers. > > -----Original Message----- > From: Adam Churvis [mailto:[EMAIL PROTECTED] > Sent: Thursday, November 30, 2006 2:20 PM > To: CF-Talk > Subject: Sean Corfield, it's time to approve my post > > Sean took this public, so I thought I would respond in public. > > I saw that post about me that Sean put on his blog a couple of weeks > ago, and it was obviously intended to make trouble for me because of the > way he titled it and how he took what I said entirely out of context. > So I posted a comment to his blog that was simply a lead-in plus my > posting in its entirety, so that people could see that Sean was twisting > the truth. > > Now I know that Sean's been on vacation, so I waited until he started > posting to his blog again and approving other peoples' comments posted > later than my own, but he still hasn't seen fit to display what I > actually said alongside his spin. > > So here's my original post in its entirety... > ------------------ > > I think the above response is drawing some pretty large conclusions > > that aren't based on any substantiated facts. > > You don't really need (and will probably not have) any substantiated > facts at hand when drawing conclusions about future actions a public > company might take. All you have is instinct, an understanding of what > truly drives public companies, market forces, technology innovations, > etc, to guide you. Licking your finger and sticking it in the air to > tell which way the wind blows helps, too. > > How are you ever going to have any substantiated facts that tell you in > plain terms what a company definitely will do? The facts that are > released to the public have been thoroughly sanitized and neutered by > Public Relations and Legal, and the SEC only lets you say certain things > (virtually nothing of importance) when mergers are about to happen. I > wouldn't even call most of them facts, but rather diversions from the > real facts being hidden. I mean, big business is often a poker game, > yes? > > There are things that Chizen is dealing with right now that will > determine how Adobe will "handle" its inheritance of the Macromedia > product line, and they have absolutely nothing at all to do with any of > us or how "cool" some people think ColdFusion is. And federal law > dictates that Chizen, as the leader of a publicly traded company, *must* > act with sole regard to the betterment of his stockholders' financial > positions, as long as those actions do not violate any laws. > > So let's all stop being naive about ColdFusion's future having anything > at all to do with current number of installations, how much you like it, > how important it is to you, or anything else that a developer might see > as important. > > It may be hard to swallow, but nothing about you or what you do is of > any importance to them whatsoever. > ------------------ > > .....and here is a link to Sean's spin: > > http://corfield.org/blog/index.cfm/do/blog.entry/entry/Adam_Churvis_thin > ks_you_are_not_important > > How many of you understand that what I said had nothing at all to do > with the way Sean twisted it? > > Respectfully, > > Adam Phillip Churvis > Certified Advanced ColdFusion MX 7 Developer BlueDragon Alliance > Founding Committee > > > > Get advanced intensive Master-level training in C# & ASP.NET 2.0 for > ColdFusion Developers at ProductivityEnhancement.com > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:262302 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
