> -----Original Message----- > From: Dave l [mailto:[EMAIL PROTECTED] > Sent: Saturday, February 16, 2008 1:35 AM > To: CF-Talk > Subject: Re: SOT: Holy Grail? Hosting? > > sure you can get a cheap server there and get 0 support. And when you > do need support (talking about crystal tech) they will ream the crap > out of you in charges. > > The bottom line is that if you want or are gunna be cheap then you will > not be getting the "holy grail", you will simply be getting "cheap > hosting".
All I can say is that my experience has been completely the opposite. I've hosted with them for over 9 years now and have seen no reason to switch. I get quality, feature-rich hosting with liberal bandwidth and storage space limits. Hosting that also happens to be cheap. I find them very communicative (one of my biggest complaints about most hosts) and feature-rich. I'm not sure if I would recommend an amateur host with them as they do lean towards self-service as much as possible (one of the reasons, I suspect, that they can keep such low prices). They have an excellent customer knowledgebase and support information and support ticket system but would clearly rather limit human interaction to a minimum. To this end they have a very feature-rich, constantly evolving control panel, one that allows me to perform many tasks that I might otherwise have to submit a request for. > Of course I pay for this but to me it's worth it. For ex: if one of my > customers needs help they can call anytime and get helped by HMS, Now > say one of jims clients has problems and cant contact jim and hes on a > $90 ded box at CT then that client is Sh*T Outta Luck! If thats not a I honestly have no idea what you're talking about... one of the fundamental aspects of CrystalTech (and many other hosts) is that YOU run your business. They do everything they can to ensure that your customers are NOT aware that you're hosting at CrystalTech. They're customer control centers are generically branded as all customer-facing services - they abstract themselves out of the picture as a feature. The whole idea is that you can tailor your service to your clients. Your clients don't call Crystal Tech - they call YOU and, if you need to, you call CrystalTech. You determine the level and quality of service - all CT provides is the iron and pipe. That's not a business model that everybody wants but it is their business model. They stick to it. If that's not what you want then CT is clearly not even an option... and criticizing them for it seems silly. It's like complaining that your local muffler shop doesn't do body work... that's just not a business they support. I can only relay my personal experience... and my personal experience has been excellent. Jim Davis ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:299182 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
