I talked to Greg right before Shabbos and he gave me a breakdown of what
happened:
---
1. I requested support on an swsoft product.
2. I was instructed to upgrade as that issue I had was addressed in the upgrade
to 4.0
3. I have been around long enough to know that you never load the first release
of a new product with out testing.
4. I installed VZ on three servers at my home. I tested all aspects of the
software creating migration clone etc.
I had no problems outside of path issues on the virtuozzo back up - I use
network drives and they want it on the same server
5. I tested a single production server before running the network install that
same Firday.
6. Everything seemed fine so we proceeded, (we being myself and SWSoft
technician) to upgrade the rest of the server.
THE FALL OUT
It took about 6 hours before I noticed that things wee starting to bounce on my
monitor page.
But noting made sense, stuff was all over the place.
I first assumed denial of service attack but was wrong.
It was simply the VZCORE.SYS drivers becoming more an more corrupted.
As this took place the server got more un-stable and then the first BSOD.
Next thing I know I am dancing in a sea of blue screens.
---
So do I plan to stay with AHPHosting? Yes. Do I blame them for what happened?
No. Could this have happened to anyone? Yes. Are SWSoft in trouble? Most
probably. Greg isn't the only one bitten by this, just the one we see.
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