Richard White wrote:
> however, seeing as it is a global market then hosting companies need to wake 
> up to the concept of 'globalization'. Even though host my site finally agreed 
> it took alot of our time writting emails, getting silly responses etc... just 
> to get them to upgrade our server between the night in the UK and not during 
> the night US time as this is our business ours!!! this is basic, but its like 
> they hadnt faced it before. just an example in regard to them needing to 
> become globalised.

Since this is about shared hosting it is only fair to assume there were 
other clients on that server. And since HostMySite is an American 
company and CF is better represented in the US then in Europe it is only 
fair to assume the majority of the clients on that server were American 
clients. With a time difference of 5 to 8 hours between the UK and the 
US you were essentially asking them to upgrade 'our server' in the 
middle of the evening, the busiest time of the day for B2C sites.

Perhaps they aren't the only ones that need to think global...

Jochem


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