Dave wrote
> But I think there's an important difference in expectations between
> providing services and selling tools. My customers expect me to know
> how to do things right - to understand how my tools work. When you buy
> a tool, you are expected to know how to use the tool, and there is
> only so much the tool vendor can do to prevent you from misusing the
> tool.

Dave as usual you are right ;-).  BUT my counterpoint is your rightness in
this point doesn't matter to the overall outcome:  CF is still getting
sucker-punched.  And you cannot stop it from happening by pointing out - to
the media who is delivering the blows - that someone else deserves that
fist to the face.  You further cannot stop it by insisting that only
grownups buy and use the product.

I had a retail product that needed a default url and a default path
hand-input into Application.cfm, along with a couple other settings that
decided how the app behaved.  How tough can it be to type in a path on your
own server?  That you know already?  And I wrote tons of comments into the
file's code so it had a complete instruction manual inside, with examples,
options... the works.  All the 'developer' had to do was spend two minutes
in that file and poof they had a fully working app.

3 how that went... "I have to type whut?  Where?  Why? A path you say?
What line is that on?"  The fact is to BE a developer in the first place
they needed the skill to edit a CF file.  It didn't matter.  I sucked it
up, acknowledged reality, wrote the installer and ... problem solved..

CF is in that boat now.

--m@--


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