> Also, QA and debugging are usually paid positions, except for open > source software. If Adobe wants to make CF open source, I will be > happy to volunteer some time to help fix it. Otherwise, not my job.
Bugs happen... as a developer I'm sure you've had clients bring bugs to you and you've asked them to provide additional information so they could be reproduced and fixed. It "wasn't their job" per se, but it happens to all of us. One of the companies I work with was all geared up to move a fairly large e-commerce network from CF8 to CF10 when we ran into an issue with the 404 handler (see https://bugbase.adobe.com/index.cfm?event=bug&id=3488063) which had been previously reported to Adobe, but they were having trouble reproducing it internally. I spent a lot of time setting up test cases and bolting on debugging tools, gathering packet captures, getting traces from IIS, and digging way deeper than I ever thought I would. After lots of rounds of back and forth with Adobe engineering, they will soon be releasing* an update to the Tomcat connector for CF10 and I'm sure it'll make its way into CF11 as well. Anyone who's run into the "connection reset" issue when using a CF-based 404 handler will soon have a fix for that problem. It "wasn't my job" to help them troubleshoot this and create a reproduction scenario and work with them to test potential solutions (heck, we even paid for the privilege through a platinum support contract), but we needed that feature to work properly, so we did what was needed to help them fix it. Sorry, I get annoyed whenever I hear people say "not my job". -Justin ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:358216 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
