How does that relate in anyway to software? Software and Cars aren't the same and have different business models.
If they did, then i'd like to have a car for 30 days, so i can decide as to whether or not i'd like to buy it, meanwhile for some reason i can't figure out how to use the brakes? So what do i do, i go back to the dealership who by now has one car less off the showroom floor, and ask them for more of their time and resources in showing me how to use the brake functionality of a car? You all can come up with comparisons all you like, the fact remains software is something that can be cloned a thousand times and more, with no harsh penalities to your bank balance, in return you get to have the luxury of free use of that software for 30days. Meanwhile, you the company are taking a frekin large risk in just giving the consumer the software for those 30 days, as lets face it what assurances does the company have you won't breech the "copyright ceal" despite peoples "beliefs" companies will turn a blind eye to piracy on a daily basis, sometimes wont even know its happening until the BSAA come knocking on their doors with a software audit. Scott. "Steve Onnis" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] > > Would you pay to testdrive a car? > > > Regards > > Steve Onnis > Domain Concept Designs > +61 422 337 685 > +61 3 9444 7504 > > http://www.domainconceptdesigns.com <http://www.domainconceptdesigns.com> > > ("If you think it can't be done, you haven't asked me!") - Steve Onnis > > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Scott > Barnes > Sent: Tuesday, March 11, 2003 4:22 PM > To: CFAussie Mailing List > Subject: [cfaussie] Re: Macromedia support for partners - is this really > the policy? > > > Well from the sounds of it, the installation appears to be an abnormal one, > one that if you will falls below the majority bar. > > I've installed CFMX on servers countless times, and never experienced a 30 > hour+ installation hassel. Sounds like to me that the server in question may > have software or hardware thats either not supported, or the overall machine > could be a house of cards.. (ie is it a fresh install? if not.. why/or how > long has it been up and running for. What other software runs on the machine > and does this act as a problem to the overall install?) > > Besides where did it say support has to be free for all software? If your > installing software at an enterprise / professional level, you would imagine > that support agreements like this are common if not industry standard. > > Anywho, from what i have heard from MM in general, they regard support to be > a very dangerous line to tread, in that you can waste a whole pile of cash > in the support arena.. which to me, i'd rather they focus on more features / > increasing product bug fix turnarounds instead of helping the one in a > thousandth standard cf install issue. > > Heres your sign. > Scott. > > "Steve Onnis" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] > > > > I guess the point is, why would you buy a product that you have to spend > > US$500 just get set the thing up? If it is that much trouble to set up, > > then you wouldnt bother anyway. > > > > Also, why would you spend the $$ for support to get the product working, > > only to find that its not what you want? > > > > Regards > > > > Steve Onnis > > Domain Concept Designs > > +61 422 337 685 > > +61 3 9444 7504 > > > > http://www.domainconceptdesigns.com <http://www.domainconceptdesigns.com> > > > > ("If you think it can't be done, you haven't asked me!") - Steve Onnis > > > > > > > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of Scott > > Barnes > > Sent: Tuesday, March 11, 2003 3:46 PM > > To: CFAussie Mailing List > > Subject: [cfaussie] Re: Macromedia support for partners - is this really > > the policy? > > > > > > Comes down to cashflow, if you have people out there wanting free support > > for a product they are thinking of buying, how do you justify a return on > > that product? > > > > $500 sets the tyre kickers from the buyers. > > > > Scott. > > > > "Michael Kear" <[EMAIL PROTECTED]> wrote in message > > news:[EMAIL PROTECTED] > > > > > > > > > Just to elaborate a little . this is NOT intended to be slamming > > > Macromedia, even though reading it back now it looks like it is. That > > > was NOT intended, and if anyone is offended by it I'm sorry. > > > > > > > > > I am astonished that I am asked to pay US$500 to even talk to a support > > > person if I call the 1800 number in the white pages for Macromedia > > > support. > > > > > > > > > What is really the process that we should follow? Surely it can't be > > > true that if someone is evaluating the product (and therefore by > > > definition has NOT yet decided whether to buy ) they're going to be > > > charged US$500 to help set it up so they can decide whether to buy or > > > not. That would kill the sale for sure .. wouldn't it? Is this 1800 > > > number the place where users who download the package from the MM site > > > would be sent in all cases? > > > > > > > > > Sorry if it seemed like I was lashing out. I guess my well-known > > > diplomacy is somewhat strained these days since I've spent at least 30 > > > hours now trying to install CFMX, and all I've got for my trouble is no > > > server at all, not even the CF5 I had previously. > > > > > > > > > Cheers, > > > Michael Kear > > > Windsor, NSW, Australia > > > AFP Webworks. > > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of Michael > > > Kear > > > Sent: Tuesday, 11 March 2003 3:13 PM > > > To: CFAussie Mailing List > > > Subject: [cfaussie] Macromedia support for partners - is this really the > > > policy? > > > > > > AMAZING > > > > > > Regular readers to CF-Talk will be aware that I have been wrestling with > > > installing CFMX since last Friday to no avail. Despite everything that > > > has been suggested, it just wont set up jrun so it works. I can't make > > > CFMX work with IIs and it can't get the internal web server to set up a > > > virtual directory. I've installed, removed, reinstalled, removed > > > again, eliminated every trace of ColdFusion, cleaned the registry, > > > reinstalled a dozen times. I've had several people doing remote > > > sessions on my desktop. People like Dave Watts can't find the problem. > > > > > > > > > So I decided to see if Macromedia would back me up as a reseller and > > > developer, and I called their support line at 1800 001 014 > > > > > > I got connected to their Manilla office and Pauline's response was that > > > I couldn't even talk to a support person unless I paid US$500. > > > > > > In other words, I have downloaded the CFMX, it doesn't install > > > correctly, for whatever reason, I can't make it work, no one else can > > > either apparently, and Macromedia aren't going to try unless I cough up > > > nearly 2/3 of the cost of a server. That's to evalutate it!!! Imagine > > > if I was a potential customer. I have to persevere with this damn thing > > > because a substantial part of my business is based around COldFusion. > > > But if I was a web site owned, I'd have dumped ColdFusion days ago. And > > > I certainly wouldn't continue after learning I had to pay all that to > > > even get someone to hear what my problem was!! > > > > > > I guess I'm just not meant to be in the MX world. > > > > > > > > > Cheers, > > > Michael Kear > > > Windsor, NSW, Australia > > > AFP Webworks. > > > > > > > > > > > > > > > > > > --- > > > You are currently subscribed to cfaussie as: [EMAIL PROTECTED] > > > To unsubscribe send a blank email to > > > [EMAIL PROTECTED] > > > > > > MX Downunder AsiaPac DevCon - http://mxdu.com/ > > > > > > > > > > > > > > > > > --- > > You are currently subscribed to cfaussie as: [EMAIL PROTECTED] > > To unsubscribe send a blank email to > [EMAIL PROTECTED] > > > > MX Downunder AsiaPac DevCon - http://mxdu.com/ > > > > > > > > > > --- > You are currently subscribed to cfaussie as: [EMAIL PROTECTED] > To unsubscribe send a blank email to [EMAIL PROTECTED] > > MX Downunder AsiaPac DevCon - http://mxdu.com/ > > > --- You are currently subscribed to cfaussie as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] MX Downunder AsiaPac DevCon - http://mxdu.com/
