Further to this, and also from a commercial perspective..

We've developed an app called Sitewizard (www.sitewizard.com.au) that is
aimed at novice users who want to get a hosted Web site in minutes using
a pre-defined template and packaged features.. Now, we set out to make
it very easy to use -- big icons, big text, lots of "help" options, etc
etc.. 

A lot of people have commented about how easy it is to use. But there
are also those who still don't get it, and still need to have their hand
held. My point is that it is impossible to build an interface for a CMS,
even a very simple CMS, that *everyone* will get. I don't even know if
focus testing for two months or getting Donald Norman in as a consultant
would help.

Darryl

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott
Barnes
Posted At: Tuesday, 16 March 2004 4:03 PM
Posted To: CFAussie
Conversation: [cfaussie] Re: [OT] CMS Shado vs FarCry -> User
friendliness
Subject: [cfaussie] Re: [OT] CMS Shado vs FarCry -> User friendliness


Dude,

I've busted my ass a couple of years ago writing a CMS for a few govt
depts for a company called Urban Media. We spent more time making the UI
then we did the architecture behind it, it was pretty sexy in regards to
feedback and what not (i dazzled the monkeys with progress bars, funky
dhtml/flash combinations etc - those who saw it can confirm/deny its
ease of use aswell).

Despite it being very simple to use it wasn't as mature (enterprise
level) as Shado or FarCry, but it allowed them to run sites via a simple
approach (pretty much contribute kinda simple with dynamics) (ie no DMS
or high-tech backup stuff etc).

Having said that, it still wasn't enough. The UI was still not clear
enough for monkeys who can't even install Office let alone run a
website? and in truth applications like DreamWeaver (which is very
simple for most) is a failure in that regard as well (just look at all
the self-help books around).

Point is, you can only automate a solution so far before the gloves come
off and you have to start digging with your bare hands. This is where
the developer comes into play.

One can argue "think outside the box" all they like, but if you manage
to formulate a balance between Server-Side CMS and Client-Side CMS
solutions, then you are years ahead of solutions such as
Shado/FarCry/Common Spot etc

CMS by nature are solutions put in place to formulate the web
development process, to allow the abstract thinking to take care of
itself and make it a straight forward solution (backups, auto-archiving,
auto-search engine seeding, auto-search-indexing etc).

The biggest problem and annoyance is a lot of software keyturn solution
makers, have spun the "CMS for Dummies" tune way too much, which in
return, raises everyones expectations on how a CMS should work. If it
was that simple and dummies could run an enterprise level site out of
the box, then we would all be out of a job. This isn't the case, so
expecting an out of the box solution thats intuitive in the eyes of UI
design is well, dreaming a little.

I know why you need a CMS solution, and we have reasons on why we chose
SHADO vs FarCry, so feel free to ask those if you need to, but you won't
get an Intranet solution straight out of a box. Its just not that easy
i'm afraid.


-- 

Regards,
Scott Barnes
-
http://www.mossyblog.com
http://www.bestrates.com.au








Taco Fleur wrote:
> Settle down Gary!
> 
> I am not making or are planning to make any better application than
the two.
> My question was obviously the wrong question to ask on a DEVELOPER
list, I guess sometimes I think that everybody can think outside the
box..
> 
> Let's close the subject, because it has really derailed from what I
was after..
> 
> Taco Fleur
> 07 3535 5072
> 
> Tell me and I will forget
> Show me and I will remember
> Teach me and I will learn
> 
> 
> -----Original Message-----
> From: Gary Menzel [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, 16 March 2004 12:25 PM
> To: CFAussie Mailing List
> Subject: [cfaussie] Re: [OT] CMS Shado vs FarCry -> User friendliness
> 
> 
> 
>>OK, these two applications have chosen not to go that way which is 
>>their
> 
> prerogative, but for you to say it is normal I don't agree with..
> 
> Then, as I previously said, you have an excellent oportunity for a 
> niche market.  Can we expect the product to be available next week?
> 
> If you succeed, then these two fine vendors (Straker/Daemon) will
either:
> 
> A) Pull their finger out and "get with the times" - once you 
> demonstrate that it can be done as you suggest it can be
> 
> B) Curl up and die a cruel and harsh death because they just dont know

> what they are doing
> 
> [NOTE: the above are both toungue in cheek and I dont imagine either 
> of those things coming to pass]
> 
> 
> And I still note that you have not nominated your actual feature set 
> as yet and have simply used a catch-all of "CMS" to describe what you
want.
> 
> 
> So, lets get real here.  Nominate a feature set and then nominate a 
> release date by which you will have the complete system available for 
> download without any requirement to help the user through the process 
> of installing and using the product.
> 
> My point?
> 
> I would imagine if it was possible to produce a CMS that did not 
> require any designer/developer input that it would have already been 
> built and none of us would be having this conversation and "someone" 
> out there would be very rich.
> 
> 
> The fact is, there are PLENTY of people out there that can't even 
> install Word out of the box either (that's why lots of small 
> businesses make money out of charging people to be trained in such
things).
> 
> 
> 
> Gary Menzel
> Web Development Manager
> IT Operations Brisbane -+- ABN AMRO Morgans Limited Level 29, 123 
> Eagle Street BRISBANE QLD 4000
> PH: 07 333 44 828  FX:  07 3834 0828
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