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I have to agree that I think the person you talk to on the phone is who sets the pace
for the experience you
ultimately have with a particular vendor. But, of course, sending wrong or damaged
parts, forgetting to ship an
item, and inflated shipping prices is completely another matter. It all boils down to
CUSTOMER SERVICE. I deal
with the place that takes care of ME. So far, I am not really thrilled with anyone!
Right now there is an active thread going on in Team Chevelle message board about the
service provided by
Ground Up. I have used them a few times with mixed reviews.
I think what we need is a page for Customer Service reviews for the different vendors
of parts and supplies that
we use for our cars. Maybe I'll ad one to my site if I can figure out how to set up a
form and database.
Has anyone used The Paddock? I know they have been around for a long time, I used them
when I was in high
school for my first chevelle (1979).
jerry
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