Replies to this message are sent to The Chevelle Mailing List
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My 2 cents worth.
I am really annoyed by Year One. In my opinion, they probably sell the
best replacement parts for chevys. They spent a lot of time developing an
almost worthless website. When you e-mail them with a question about a
part number and price from a catalog that is several years old, they will
not reply. I have the impression that Year One is in the catalog marketing
business, rather than selling parts.
I have some programming experience in developing websites and with very
little effort, these companies could put their entire inventory, ie part
number, current price, and short description on the web for practically
nothing compared to what Year One paid to develop their worthless site.
OPG and NPD regularily send me free catalogs and so I buy all my parts from
them. In one year, I did over $2500 worth of business with OPG when I
completely redid the interior on my 70 Chevelle and had some major body
work completed on my 69.
As for Year One, I refuse do any business with them, unless they start
helping person's who want to do business with them.
As for e-mail orders, I have fairly good luck with CarParts.com. first of
all, the quality is great and you can select different manufactures at
different price for the same part. I asked them if they had a money back,
100% guarentee, and I finally got an e-mail from someone there who said
that if I was not fully satisfied with their parts, I could return them for
a complete refund with no restocking charges or postage costs.
Anyway, I ordered a bunch of parts and then one day, I received something I
did not want. I told them that I wanted to return the part for a refund
and was told there was a restocking charge and that I would have to pay
return postage. I immediately sent the memo about no charges if not
satisfied and got a UPS prepaid label e-mailed to me and no charge for
returning parts plus a full refund. So when ordering any part from anyone
on the internet, get it in writing first!
Also, we are a small town and not a lot of choices. An O'Reillys moved
into town and I tried them out. They carry good brand name parts and their
prices are very competetive. Our NAPA store has really gone downhill so I
have been doing more business with O'Reillys.
As for Pep Boys, all one has to do is watch their TV commercials to know
what they are. Anybody that would have the guts (or stupidity) to sell you
a set of 4 tires for $99 is either nuts or using it as a gimic to get you
to buy something more expensive. With the recent Firestone fiasco on
Explorers, I could not imagine anyone driving anywhere on a $25 tire. I
just paid $150 each for tires on my S-10 Blazer and I know that they will
take me anywhere I want to go.
Ron
At 10:03 PM 07/13/2001 -0400, you wrote:
>
>Replies to this message are sent to The Chevelle Mailing List
>------------------------------------------------------------
>
>We've also had a number of good experiences with NPD, both in buying
>parts by phone and when dealing with their technicians. There have been
>a few times when we've called a number of the vendors (including Year One
>and OPG) and gotten the most information from the NPD guys, who have been
>very couteous and helpful. I wouldn't hesitate for a moment to deal with
>them again. As with a number of these vendors, I believe that a lot
>depends on the person you happen to deal with on the other end, their
>mood on that particular day and your own.
>
> JIm -69-SS396- H.
>
>P.S. As for Pep Boys, I've had good experiences with 2 of the stores in
>my area where the staff was knowledgable and helpful and I've had
>experiences at a 3rd store where the staff seemed completely inept.
>
>On Thu, 12 Jul 2001 22:25:03 -0400 Bill Vander Werf
><[EMAIL PROTECTED]> writes:
>>
>> Replies to this message are sent to The Chevelle Mailing List
>> ------------------------------------------------------------
>>
>> I've dealt with the NPD store in Ocala, Florida. I travel past there
>> quite often so I am able to stop in and save freight. I've always
>> found
>> the people there to be friendly and knowledgeable. I found they have
>> some things that Year One doesn't have and I can pick things up
>> immediately. I have had good experiences with both NPD and Year One.
>> I
>> haven't had any dealings with OPG.
>>
>> Bill Vander Werf
>>
>>
>> [EMAIL PROTECTED] wrote:
>>
>> > I've purchased items from NPD for the last 3 years, have had
>> returns
>> > and
>> > nothing but good things to say about them. Helpful and easy to
>> work
>> > with.
>>
>>
>>
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