I go through a lot of them because Itsy pees a lot and she is very picky. She does not want to use the same pad more than twice and she won't poop where she pees. Pain in the butt. I ordered a charger for my wii remotes and it came damaged. The seller sent me a replacement and told me to just do whatever I wanted with the damaged one. I thought that was excellent service. Because I had a bad experience with an eBay seller that advertised something and it did not do what the ads said it would. All he would do was forgo the tax and handling charges. The item cost 30.00 and it would have cost me 25 to ship it back. Since it was his fault I figured the least he could do was pay the shipping but he refused so I opened a inquiry with eBay and PayPal. It is pending right now. Also in my feedback I just said that he should change the wording in his ads since the product clearly did not do what it was suppose to. It is one thing to make a mistake but another to rip people off.
_____ From: [email protected] [mailto:[email protected]] On Behalf Of Carol Smet Sent: Tuesday, February 22, 2011 8:57 AM To: [email protected] Subject: Re: [Chihuahuas] Wee Pads on Ebay Here is a direct link to the ones the company sent me to replace the first ones. If you only have 1 or 2 dogs the cheaper pads will work fine. Remember I have 11 chi's that use the pads. http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem <http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=400194053986&ssPageName= STRK:MESE:IT> &item=400194053986&ssPageName=STRK:MESE:IT Here is a link to the EBay store they have. Please try them out they are more than fair when it comes to handling issues. I mean when was the last time a company sent you a replacement product and allowed you to keep the first product too? They want your business so they really care. (I am in no way affiliated with this EBay seller) I just like the way he handled my complaint. The company also said to make sure I told them I wanted the griffin pads. I think the difference is the grams? Carol http://stores.ebay.com/valuepetsupplies (link to the eBay store) that is where I ordered my pads. http://www.valuepetsupplies.com/Dog-Supplies/c504862/ (Direct link to their website off EBay) On Mon, Feb 21, 2011 at 8:07 PM, dasha <[email protected]> wrote: Please send the link Carol. Thanks Sheila _____ From: [email protected] [mailto:[email protected]] On Behalf Of Carol Smet Sent: Monday, February 21, 2011 6:59 PM To: [email protected]; In the dog park Subject: [Chihuahuas] Wee Pads on Ebay A while back we were talking about pads for our babies and I said I bought mine on Ebay. I have been doing that for a long time now. I posted a link to the ones I ordered. I got my pads and was surprised by the thinness. I wrote the seller and asked if he changed his pads. He said perhaps I had bought a different one they carry. He shipped me free of charge 2nd day air 400 pads to try free! I received them and sure enough these were the better pad. They run $41.00 for 400 pads with free shipping! My point was this man was very concerned that I was not satisfied and sent this shipment without any questions. I wrote and told him that this new pad was great. I asked what he wanted me to do with the other pads, nearly 600, he said keep them and use them too. He thanked me for allowing him to resolve my issue. He thanked me! Now that is service. If you are looking for pads at a reasonable price I will send along a like for his Ebay Store. -- Carol Muchacha, Bella Rose, Chibbie, Blue, Cooper, Ruth Anne, Gracie, ChiChi, Granny, Holly Noel and Maxx -- Carol Muchacha, Bella Rose, Chibbie, Blue, Cooper, Ruth Anne, Gracie, ChiChi, Granny, Holly Noel and Maxx
