Thanks for the replies. I am getting the feeling that after talking to our sales guy who is dealing with them that they want to second guess everything I am doing because we are a small ISP and not the big billion dollar a year ISP of their choice.
Richey -----Original Message----- From: Eric Girard [mailto:[EMAIL PROTECTED] Sent: Tuesday, June 03, 2008 10:18 PM To: Richey Subject: RE: [c-nsp] Giving customers access to your gear. Richey, I don't know about the SNMP access, but I believe that Global Crossing provides a zip file of the managed router configs for each customer through their portal. From the content of the files, it looks like they just zip a RANCID capture once a day and drop it into their portal system. That also takes care of removing most, but not all, of the passwords/keys/etc. Eric -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richey Sent: Tuesday, June 03, 2008 7:38 PM To: [email protected] Subject: [c-nsp] Giving customers access to your gear. I've got a customer with a T1. They have been bought out by a large hotel chain. They are pretty much demanding that they have SNMP full read access to our router that is at their location as well as a copy of the config for the router. This is not their router, it is ours and we fully manage our router and hand them Ethernet. This seems a little odd that they want access to our gear, and I am not too keen on giving them access unless they are willing to accept some responsibility. They don't want to accept any responsibility for the access they would have to this box. They say that Verizion and AT&T don't have any problems giving them this kind of access to their gear. Any thoughts from the group? Richey _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
