On Wed, Jun 4, 2008 at 4:31 AM, Richey <[EMAIL PROTECTED]> wrote: > Thanks for the replies. I am getting the feeling that after talking to our > sales guy who is dealing with them that they want to second guess everything > I am doing because we are a small ISP and not the big billion dollar a year > ISP of their choice.
Hi, Do take into account the possibility that obtaining the configuration of your CPE routers is just the first step to replacing them with CPE routers from another ISP. If that is it I'd actually recommend letting them go with the minimum of fuss. I've had big clients (like $100,000/year in profits) come back or recommend same-size friends of theirs to come to me because I didn't make a mess of their transition to another ISP. That of course doesn't mean giving them information that could be used against you later or information that the client shouldn't need to know . . . -- HTH Nahan _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
