Was this a platform change like Michael's? The difference being a DRS restore on a fresh install then upgrade versus a vanilla L2 upgrade. On Sat, Jan 10, 2015 at 9:57 AM Jason Aarons (AM) < jason.aar...@dimensiondata.com> wrote:
> I had a similar issue, UCCX 8.5Su4 to 10.5.1SU1 failed to migrate the > LDAP database (this stores CAD data etc) . TAC said sorry J > > > > I’d recommend logging into Cisco Desktop Administrator and taking Screen > Shots. None of the data got migrated, and this seems to be a common > thread. Had to power up old server in lab re-create data. It only took a > couple hours to migrate the data via stare/compare config. > > > > > https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues > > > > > > *From:* Michele Russo (AM) > *Sent:* Saturday, January 10, 2015 10:19 AM > *To:* 'cisco-voip@puck.nether.net' > *Cc:* Jason Aarons (AM) > *Subject:* Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any > setting in desktop administrator > > > > Hi all, > > > > I am working on a customer migration and upgrade from MCS to UCS and upon > performing the restore I noticed the Desktop Administrator Settings were > not displaying at all, see image below: Has anyone experienced this > problem? Thoughts? Opening a TAC Case now. > > > > > > Michele Russo Harttree > > Consultant > > Dimension Data NA > > 11730 Plaza America Drive Suite 350 > > Reston, Va 20190 > > 202-460-3965 (cell) > > 571-203-4007 (desk) > > michele.ru...@dimensiondata.com > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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