This may be because the LDAP didn’t migrate correctly. The left side of this screen just reads directly from the LDAP structure. The right hand side is static HTML that isn’t stored in the LDAP.
I would open a TAC case, but we had a lot of issues around 8.5(1)SU4 backup up the CAD LDAP and restoring is successfully, so probably something there. If you have the DRS logs for the 8.5(1)SU4 cluster, look in the CCXCOMPONENT log and see if it shows backing up the CAD LDAP successfully. Feel free to send me the CCXCOMPONENT log directly and I can take a look too. Thank you, Ryan LaFountain Unified Contact Center Cisco Services Direct: +1 919 392 9898 Hours: M - F 9:00am - 5:00pm Eastern Time On Jan 10, 2015, at 11:09 AM, Thomas LeMay <thomasle...@comcast.net<mailto:thomasle...@comcast.net>> wrote: Yes, try browser compatibility setting. Different browsers behave differently with the web pages. tom From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Michele Russo (AM) Sent: Saturday, January 10, 2015 10:19 AM To: 'cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>' Cc: Jason Aarons (AM) Subject: [cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator Hi all, I am working on a customer migration and upgrade from MCS to UCS and upon performing the restore I noticed the Desktop Administrator Settings were not displaying at all, see image below: Has anyone experienced this problem? Thoughts? Opening a TAC Case now. <image001.jpg> Michele Russo Harttree Consultant Dimension Data NA 11730 Plaza America Drive Suite 350 Reston, Va 20190 202-460-3965 (cell) 571-203-4007 (desk) michele.ru...@dimensiondata.com<mailto:michele.ru...@dimensiondata.com> _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip
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