2 PRIs one each Communication Media Module– MGCP gateways. 2 Call Managers set up as redundant.
Cisco TAC looked at RTMT with me today. They want us to set up packet captures and try to duplicate the problem tomorrow. I am just wondering if this is an upgrade issue that anyone else may be experiencing since we had no problems before the upgrade. From: Ryan Huff [mailto:[email protected]] Sent: Monday, March 30, 2015 4:52 PM To: Lisa Notarianni; [email protected] Subject: Re: [cisco-voip] Temp Fail since upgrade Lisa, SIP or TDM/PRI? Have you gandered into RTMT and taken a look at any active / recent alerts? Thanks, Ryan -------- Original Message -------- From: Lisa Notarianni <[email protected]<mailto:[email protected]>> Sent: Monday, March 30, 2015 04:48 PM To: [email protected]<mailto:[email protected]> Subject: [cisco-voip] Temp Fail since upgrade A few weeks ago we upgraded Call Manager and Unity Connection from 8.6.2 to 10.5.1. We have experienced 2 intermittent outbound calling issues: 1. “Temp Fail” shows on phone display and only option on phone button is “End Call” 2. Outbound callers dial a number and hear nothing but notice the phone display says “Connected”. Caller cannot hear anything. Person they called cannot hear anything. ***These issues are only intermittent.*** We had no issues before the upgrade. Is anyone experiencing the similar issues? Thank you in advance. [LNsignatureFile]
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