We've just deployed Zoom and have had nothing but problems with it, be careful going down the Zoom recording route.
On Wed, Jun 17, 2015 at 10:51 PM, Ryan Burtch <[email protected]> wrote: > MediaSense is pretty much the best in the market IMO. But whatever you do, > DON'T get NICE to bolt on top of MediaSense b/c it is really terrible. NICE > has not been nice to me. > > > > > Sincerely, > > Ryan Burtch > > On Tue, Jun 16, 2015 at 1:47 PM, Parker Pearson - Donoma < > [email protected]> wrote: > >> Donoma MediaScribe also provides a solution – designed specifically for >> MediaSense, including compliance roles for addressing these kinds of >> privacy/control issues. >> >> Parker Pearson >> >> >> [image: Donoma Software Web Page] <http://donomasoftware.com/> >> Parker Pearson >> Vice President, Marketing & Business Development >> >> >> * Donoma Software *1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060 >> 540.443.3577 >> [email protected] >> www.donomasoftware.com >> [image: Facebook] <https://www.facebook.com/DonomaSoftware> [image: >> Twitter] <https://twitter.com/donomasoftware> [image: LinkedIn] >> <https://www.linkedin.com/company/donoma-software> >> From: "Chris Ward (chrward)" <[email protected]> >> Date: Tuesday, June 16, 2015 at 1:10 PM >> To: Derek Andrew <[email protected]>, Cisco VoIP Group < >> [email protected]> >> Subject: Re: [cisco-voip] What is better than MediaSense for recording >> calls? >> >> Also… nothing is better than MediaSense for recording calls! J >> >> >> >> +Chris >> >> TME - MediaSense and Unity Connection >> >> >> >> The information transmitted, including attachments, is intended only >> for the person(s) or entity to which it is addressed and may contain >> confidential and/or privileged material. Any review, retransmission, >> dissemination or other use of, or taking of any action in reliance upon >> this information by persons or entities other than the intended recipient >> is prohibited. If you received this in error, please contact the sender >> and destroy any copies of this information. >> >> >> >> *From:* Chris Ward (chrward) >> *Sent:* Tuesday, June 16, 2015 1:09 PM >> *To:* 'Derek Andrew'; Cisco VoIP Group >> *Subject:* RE: [cisco-voip] What is better than MediaSense for recording >> calls? >> >> >> >> Derek, >> >> >> >> A product like Calabrio Search and Play can plug in on top of MediaSense >> to provide this functionality. There are others as well, including NICE, or >> Mida solutions. This means you wouldn’t have to reconfigure your recording >> architecture or purchase a new recording product. You would really just be >> purchasing a new GUI. >> >> >> >> Just so you know, MediaSense will be adding the groups/roles/permissions >> feature in our 11.5 release which should be out at the end of 2015 or >> beginning of 2016. So depending on your urgency, you could just wait. >> >> >> >> Also, in 11.0, we eliminated the server SKU so that you wouldn’t actually >> have to purchase anymore server licenses for more instances/clusters, you >> just need to provide the virtualization resources to run it on. >> >> >> >> +Chris >> >> TME - MediaSense and Unity Connection >> >> >> >> *From:* cisco-voip [mailto:[email protected] >> <[email protected]>] *On Behalf Of *Derek Andrew >> *Sent:* Tuesday, June 16, 2015 1:02 PM >> *To:* Cisco VoIP Group >> *Subject:* [cisco-voip] What is better than MediaSense for recording >> calls? >> >> >> >> We are running CUCM 10.5 and have MediaSense to record calls in one call >> centre. We would like to record more groups but have a small problem. >> Anyone that can view/hear the recordings, can see all of them. There is no >> way to isolate one group from another. >> >> Rather than purchase separate MediaSense servers for each group, we were >> wondering if there were any competitive products which would solve our >> problem. >> >> We cannot use a server that requires us to route all our traffic through >> the subnet of the recording server. MediaSense does not require this but >> some products I had seen do. >> >> [email protected] >> >> >> -- >> >> Copyright 2015 Derek Andrew (excluding quotations) >> >> +1 306 966 4808 >> University of Saskatchewan >> Peterson 120; 54 Innovation Boulevard >> Saskatoon,Saskatchewan,Canada. S7N 2V3 >> Timezone GMT-6 >> >> Typed but not read. >> >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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