Hello, Ugly according to the one customer I tried it with. Their complain was that there were too many pop-ups from it. For example, it was next to impossible to make an outbound call without first going Not Ready. You could exit all the pop-ups, but they'd come right back. Now, if that's what you really want from Finesse, it's perfectly fine. All the Reason Codes and Wrap Up codes work the way you'd expect. Like I said, it was just the excess of pop-ups for that one customer.
Also, I ended up having to associate the phones with the Application User I created for FIPPA (and you must give it its own Application User). If you don't, you end up with a weird error message at the end of every call. Thanks, James On Thu, Aug 11, 2016 at 12:26 PM, Erick Wellnitz <ewellnitzv...@gmail.com> wrote: > Has anyone used the Finesse IP Phone Agent yet? Good, bad, ugly? Does it > look and feel similar to legacy IPPA? > > Thanks! > > -E > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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