Issue with intercom is it is strictly a 1:1 relationship, and would require a
seemingly infinite number of sidecars on the campus police, as it requires the
intercom button on both devices., at least in my experience. It also doesn't
establish a conversation, so you have no idea if anyone is actually listening
on the other end.
Ben Amick
Telecom Analyst
From: cisco-voip [mailto:[email protected]] On Behalf Of Lelio
Fulgenzi
Sent: Monday, January 30, 2017 4:33 PM
To: [email protected]
Subject: Re: [cisco-voip] Panic Button Solution?
How about Intercom? From what I remember (and read below) it's a feature which
automatically connects the caller to the recipient in whisper mode so that the
called party hears everything but can't actually talk back until they initiate
so. No ringing, auto-answer. I'm not sure if there is a one-to-one or
one-to-many relationship and how that would work at the end unit. But that
being said, that would be a problem with any solution. Multiple locations
sending panic calls to one destination (campus police).
If it were me, I'd investigate intercoms.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html
[http://www.cisco.com/web/fw/i/logo-open-graph.gif]<http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html>
Features and Services Guide for Cisco Unified
...<http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html>
www.cisco.com<http://www.cisco.com>
Features and Services Guide for Cisco Unified Communications Manager, Release
10.0(1) -Intercom
---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph
519-824-4120 Ext 56354
[email protected]<mailto:[email protected]>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1
________________________________
From: cisco-voip
<[email protected]<mailto:[email protected]>>
on behalf of Lisa Notarianni
<[email protected]<mailto:[email protected]>>
Sent: Monday, January 30, 2017 4:18 PM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] Panic Button Solution?
Call Manager 10.5.2.12901-1
I have a request from a department here at The University of Scranton to use a
button on their phone as a panic button that would do the following:
1. Automatically dial our Police department without a ring tone
2. Provide one way communication to University Police so they can listen
to the conversation to get an idea of the issue and then dispatch an officer
It is important to have silence on the phone connection when the button is
pressed
I looked into PLAR but I don't think it can be configured exactly this way. We
have a SingleWire server but it is in the process of being upgraded. So, before
we install a physical panic button without a voice feature, we wondered if
there were any other creative solutions.
Thank you in advance -
Lisa Notarianni
[Lisa Notarianni Telecom Engineer]
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