While this still in allows for 2-way communication; an interim solution until 
the Informacast server is available again (that is your best option) is to have 
the far end phone auto answer on speaker and do a local side route pattern with 
a unique steering digit.

Outside of that and assuming you have network devices that could do it, you 
could on purpose, break the far end RTP network path; this would take some 
engineering to isolate it to one phone still allow the call setup (SIP) (would 
have to disable VAD / Silence suppression in CCM too which has its own 
implications) and honestly, would it be worth the investment in time and effort?

How long until the upgrade on InformaCast Vs. how bad does it need done in 
totality now, or can you implement a 'sort of complete' solution like just 
having the far-end auto answer?

Sent from my iPhone

On Jan 30, 2017, at 4:36 PM, Ben Amick 
<[email protected]<mailto:[email protected]>> wrote:

Issue with intercom is it is strictly a 1:1 relationship, and would require a 
seemingly infinite number of sidecars on the campus police, as it requires the 
intercom button on both devices., at least in my experience. It also doesn’t 
establish a conversation, so you have no idea if anyone is actually listening 
on the other end.

Ben Amick
Telecom Analyst

From: cisco-voip [mailto:[email protected]] On Behalf Of Lelio 
Fulgenzi
Sent: Monday, January 30, 2017 4:33 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] Panic Button Solution?




How about Intercom? From what I remember (and read below) it's a feature which 
automatically connects the caller to the recipient in whisper mode so that the 
called party hears everything but can't actually talk back until they initiate 
so. No ringing, auto-answer. I'm not sure if there is a one-to-one or 
one-to-many relationship and how that would work at the end unit. But that 
being said, that would be a problem with any solution. Multiple locations 
sending panic calls to one destination (campus police).



If it were me, I'd investigate intercoms.



http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html
[http://www.cisco.com/web/fw/i/logo-open-graph.gif]<http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html>

Features and Services Guide for Cisco Unified 
...<http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html>
www.cisco.com<http://www.cisco.com>
Features and Services Guide for Cisco Unified Communications Manager, Release 
10.0(1) -Intercom




---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
[email protected]<mailto:[email protected]>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

________________________________
From: cisco-voip 
<[email protected]<mailto:[email protected]>> 
on behalf of Lisa Notarianni 
<[email protected]<mailto:[email protected]>>
Sent: Monday, January 30, 2017 4:18 PM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] Panic Button Solution?


Call Manager 10.5.2.12901-1



I have a request from a department here at The University of Scranton to use a 
button on their phone as a panic button that would do the following:

1.       Automatically dial our Police department without a ring tone

2.       Provide one way communication to University Police so they can listen 
to the conversation to get an idea of the issue and then dispatch an officer

It is important to have silence on the phone connection when the button is 
pressed

I looked into PLAR but I don’t think it can be configured exactly this way.  We 
have a SingleWire server but it is in the process of being upgraded. So, before 
we install a physical panic button without a voice feature, we wondered if 
there were any other creative solutions.

Thank you in advance -

Lisa Notarianni

[Lisa Notarianni Telecom Engineer]





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