Do you have a source on that one Anthony? We’re looking to upgrade from 9.X and
were going to purchase the HA license as part of that upgrade, but if it comes
free with premium on the new versions, that’s a right solid.
Ben Amick
Telecom Analyst
From: Anthony Holloway [mailto:[email protected]]
Sent: Tuesday, January 31, 2017 1:33 PM
To: Ben Amick <[email protected]>; Lelio Fulgenzi <[email protected]>;
Antonis Kouloglou <[email protected]>; [email protected]
<[email protected]>
Subject: Re: [cisco-voip] UCCX Standard License
This is probably a good thread to also mention that UCCX Premium will come
bundled with an HA license and CUIC Premium (still need to install on separate
server though).
On Tue, Jan 31, 2017 at 9:48 AM Ben Amick
<[email protected]<mailto:[email protected]>> wrote:
Oh yeah, I forgot about the piece that they’re doing away with QM as well, in
favor of upgrading all to AQM (basically the same plus screen recording).
There’s still the basic call recording option if you want to drop a tier there
though.
Ben Amick
Telecom Analyst
From: cisco-voip
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Lelio Fulgenzi
Sent: Tuesday, January 31, 2017 10:43 AM
To: Antonis Kouloglou <[email protected]<mailto:[email protected]>>;
[email protected]<mailto:[email protected]>
<[email protected]<mailto:[email protected]>>
Subject: Re: [cisco-voip] UCCX Standard License
According to the Product Migration options below (emphasis mine), I believe
your assumption is correct.
Product Migration Options
There is no replacement available for the Cisco Unified Contact Center Express
Standard licenses and Cisco Unified Workforce Optimization Quality Management
Licenses for Cisco Unified Contact Center Express 10, 10.5, 10.6 and 11.0 at
this time.
Customers on Standard licenses are encouraged to migrate to Enhanced or Premium
licenses. Customers who upgrade Quality Management licenses to version 11.5
will be migrated to Advanced Quality Management. Information about this product
can be found at:
http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html.
[http://www.cisco.com/web/fw/i/logo-open-graph.gif]<http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html>
Cisco Unified Contact Center Express -
Cisco<http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html>
www.cisco.com<http://www.cisco.com>
Cisco Unified Contact Center Express is a single-server, integrated 'contact
center in a box' for both formal and informal contact centers.
---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph
519-824-4120 Ext 56354<tel:(519)%20824-4120>
[email protected]<mailto:[email protected]>
www.uoguelph.ca/ccs<http://cp.mcafee.com/d/k-Kr3zqb3PXPMVZUsrKrhhpvpj73AjhOrhhpvpj7ffICQkmnTDNPPXxJ55MQsCzCZXETdAdlBoG2yrqKMSdKndASRtxIrsKrjsugKqenD-LP2r29EVud7fnKnjpod7f3AjhPsQsIeth5dqWqJTT-l3PWApmU6CQjqb9K_8zDTQTTAkT3tPo09KF5LPRyvmTbmErQOjGuvkNFo54hfBPrb1EVd78US2_id41FrJaBGBPdpb6BQQg1ci4w6d40Nfo8r50Qg1mlLxjPrbNKDU0NaX_cKvL>
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1
________________________________
From: cisco-voip
<[email protected]<mailto:[email protected]>>
on behalf of Antonis Kouloglou <[email protected]<mailto:[email protected]>>
Sent: Tuesday, January 31, 2017 10:35 AM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] UCCX Standard License
Hi all,
i am really confused so i would your opinion on that:
I have recently seen this EOL-EOS notice regarding UCCX Standard Seats:
http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html
[http://www.cisco.com/web/fw/i/logo-open-graph.gif]<http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html>
End-of-Sale and End-of-Life Announcement for the Cisco
...<http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html>
www.cisco.com<http://www.cisco.com>
Milestone. Definition. Date. End-of-Life Announcement Date. The date the
document that announces the end-of-sale and end-of-life of a product is
distributed to the ...
So, addon licenses are still available but NEW licenses are EOS even for
11.0?
Does this mean that Standard version is going to be dissmissed and all
customers should move to Enhanced or Premium?
BR
Antonis
_______________________________________________
cisco-voip mailing list
[email protected]<mailto:[email protected]>
https://puck.nether.net/mailman/listinfo/cisco-voip<http://cp.mcafee.com/d/5fHCN8e6gUgdEIffL3xP3b1KVJ55BZBcsehd79J55BZBcsY-Orhhpvuv7ffK6Qkn3hOqerTKzsSgRmlyEa9JGX3oSVsSjrlS6NJOVIQsAbAbCzBV_HYMCyOMqeneLsKCO-NMV5ZZNxDG8FHnjlKO_OEuvkzaT0QSyrudTWWaoVBdd5dwTsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddFIzAS3obZ8Qg6BKQGmGncRAIqnjh04N8i0oQg34ZwxIk3h05pm-5fdIL6Zljl-cYy_Cb>
cisco-voip Info Page -
puck.nether.net<http://cp.mcafee.com/d/k-Kr6x0p410SyMY-Ye7ccI6XCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCPhOgKgKqenD-LP2qbb1EVsWZOWrbX73AnTT66uEyCJtdmXb_axVZicHs3jqpJUTvHEFzCkQQkS3tPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNKQGmGncRAIn8lrxrW0FpKNnwqj-f0QSCOejodwLQzh0qmXiFqFsPmiNFtd40j4x81zh0cjS26Ngd40lBrUkYSOYrytQlkuaL>
puck.nether.net<http://cp.mcafee.com/d/1jWVIe3wUe4zqb3PXPMVZUsrKrhhpvpj73AjhOrhhpvpj7ffICQkmnTDNPPXxJ55MQsCzCZXETdAdlBoG2yrqKMSdKndASRtxIrsKrjsugKqenD-LP2r29EVud7fnKnjpod7f3AjhPsQsIeth5dqWqJTT-l3PWApmU6CQPqb9K_8zDTQTTAkT3tPo0dpKNnwqj-f0QTFADkY-FziMa8yvbCSm3hOqehNI5-Aq83iTqlblbCqOmdbFEw2oA90cq81yuMgSa1Ew2IHv2DCSnzsfjk>
A list for people interested in using Cisco VoIP equipment in a variety of
environments, including service provider, enterprise and over the public
internet.
Confidentiality Note: This message is intended for use only by the individual
or entity to which it is addressed and may contain information that is
privileged, confidential, and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient or the employee or
agent responsible for delivering the message to the intended recipient, you are
hereby notified that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this communication
in error, please contact the sender immediately and destroy the material in its
entirety, whether electronic or hard copy. Thank you
_______________________________________________
cisco-voip mailing list
[email protected]<mailto:[email protected]>
https://puck.nether.net/mailman/listinfo/cisco-voip<http://cp.mcafee.com/d/2DRPosrhouvuu7fL3ztPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPqrzO5PhOY_R-ojohd7bNEVWZOWrb1EVUsyqerCzBxPG8FHnjlK-_OEuvkzaT0QSOrhpdTV4s--C-YyCUrKr9PCJhbcmrIlU6A_zMdMjlS67OFek7qVqlblbCqOmdWp9RffGoQI2y8DOVJBwQsCzAsr1vF6y0QJSBiRiVCIBziWq80C92g36y0oDI4dywq80HaTMFVJBUS2S2Uohpd147>
Confidentiality Note: This message is intended for use only by the individual
or entity to which it is addressed and may contain information that is
privileged, confidential, and exempt from disclosure under applicable law. If
the reader of this message is not the intended recipient or the employee or
agent responsible for delivering the message to the intended recipient, you are
hereby notified that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this communication
in error, please contact the sender immediately and destroy the material in its
entirety, whether electronic or hard copy. Thank you
_______________________________________________
cisco-voip mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/cisco-voip
