I found a source for the HA license being included with UCCX now. If you have access, it's here: https://communities.cisco.com/docs/DOC-69664
On Tue, Jan 31, 2017 at 3:39 PM Anthony Holloway < [email protected]> wrote: > For the CUIC Premium License being free... > > Cisco Unified Intelligence Center Premium License > Cisco Unified Intelligence Center Premium License is applicable only to > the Standalone Cisco Unified Intelligence Center and included in Cisco > Unified Contact Center Express Premium at no extra cost. > > Download the file Cisco Unified Intelligence Center Premium License from > the software page, > > https://software.cisco.com/ > download/release.html?mdfid=282163829&softwareid=282377062&release=11.5(1)&relind=AVAILABLE&rellifecycle=&reltype=latest. > > Source: UCCX 11.5 Release Notes > <http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_5/release/guide/RCCT_BK_U98D7FB5_00_uccx-solution-release-notes-115/RCCT_BK_U98D7FB5_00_uccx-solution-release-notes-115_chapter_011.html#topic_30D4D78112E585D1966295D7F8E9A08B> > > And then for the HA in UCCX Premium comment, you know, since I couldn't > find info on that relatively quickly, I'm going to admit that I might have > that information incorrect. > > On Tue, Jan 31, 2017 at 12:35 PM Ben Amick <[email protected]> wrote: > > Do you have a source on that one Anthony? We’re looking to upgrade from > 9.X and were going to purchase the HA license as part of that upgrade, but > if it comes free with premium on the new versions, that’s a right solid. > > > > *Ben Amick* > > Telecom Analyst > > > > *From:* Anthony Holloway [mailto:[email protected]] > *Sent:* Tuesday, January 31, 2017 1:33 PM > *To:* Ben Amick <[email protected]>; Lelio Fulgenzi <[email protected]>; > Antonis Kouloglou <[email protected]>; [email protected] < > [email protected]> > > > *Subject:* Re: [cisco-voip] UCCX Standard License > > > > This is probably a good thread to also mention that UCCX Premium will come > bundled with an HA license and CUIC Premium (still need to install on > separate server though). > > On Tue, Jan 31, 2017 at 9:48 AM Ben Amick <[email protected]> wrote: > > Oh yeah, I forgot about the piece that they’re doing away with QM as well, > in favor of upgrading all to AQM (basically the same plus screen > recording). There’s still the basic call recording option if you want to > drop a tier there though. > > > > *Ben Amick* > > Telecom Analyst > > > > *From:* cisco-voip [mailto:[email protected]] *On Behalf > Of *Lelio Fulgenzi > *Sent:* Tuesday, January 31, 2017 10:43 AM > *To:* Antonis Kouloglou <[email protected]>; [email protected] < > [email protected]> > *Subject:* Re: [cisco-voip] UCCX Standard License > > > > > > According to the Product Migration options below (emphasis mine), I > believe your assumption is correct. > > > > *Product Migration Options* > > There is no replacement available for the Cisco Unified Contact Center > Express Standard licenses and Cisco Unified Workforce Optimization Quality > Management Licenses for Cisco Unified Contact Center Express 10, 10.5, 10.6 > and 11.0 at this time. > > *Customers on Standard licenses are encouraged to migrate to Enhanced or > Premium licenses*. Customers who upgrade Quality Management licenses to > version 11.5 will be migrated to Advanced Quality Management. Information > about this product can be found at: > http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html > . > > > <http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html> > > Cisco Unified Contact Center Express - Cisco > <http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html> > > www.cisco.com > > Cisco Unified Contact Center Express is a single-server, integrated > 'contact center in a box' for both formal and informal contact centers. > > > > > > --- > > Lelio Fulgenzi, B.A. > > Senior Analyst, Network Infrastructure > > Computing and Communications Services (CCS) > > University of Guelph > > > > 519-824-4120 Ext 56354 <(519)%20824-4120> > > [email protected] > > www.uoguelph.ca/ccs > <http://cp.mcafee.com/d/k-Kr3zqb3PXPMVZUsrKrhhpvpj73AjhOrhhpvpj7ffICQkmnTDNPPXxJ55MQsCzCZXETdAdlBoG2yrqKMSdKndASRtxIrsKrjsugKqenD-LP2r29EVud7fnKnjpod7f3AjhPsQsIeth5dqWqJTT-l3PWApmU6CQjqb9K_8zDTQTTAkT3tPo09KF5LPRyvmTbmErQOjGuvkNFo54hfBPrb1EVd78US2_id41FrJaBGBPdpb6BQQg1ci4w6d40Nfo8r50Qg1mlLxjPrbNKDU0NaX_cKvL> > > Room 037, Animal Science and Nutrition Building > > Guelph, Ontario, N1G 2W1 > > > ------------------------------ > > *From:* cisco-voip <[email protected]> on behalf of > Antonis Kouloglou <[email protected]> > *Sent:* Tuesday, January 31, 2017 10:35 AM > *To:* [email protected] > *Subject:* [cisco-voip] UCCX Standard License > > > > Hi all, > i am really confused so i would your opinion on that: > I have recently seen this EOL-EOS notice regarding UCCX Standard Seats: > > http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html > > > <http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html> > > End-of-Sale and End-of-Life Announcement for the Cisco ... > <http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html> > > www.cisco.com > > Milestone. Definition. Date. End-of-Life Announcement Date. The date the > document that announces the end-of-sale and end-of-life of a product is > distributed to the ... > > > > So, addon licenses are still available but NEW licenses are EOS even for > 11.0? > Does this mean that Standard version is going to be dissmissed and all > customers should move to Enhanced or Premium? > > BR > Antonis > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > <http://cp.mcafee.com/d/5fHCN8e6gUgdEIffL3xP3b1KVJ55BZBcsehd79J55BZBcsY-Orhhpvuv7ffK6Qkn3hOqerTKzsSgRmlyEa9JGX3oSVsSjrlS6NJOVIQsAbAbCzBV_HYMCyOMqeneLsKCO-NMV5ZZNxDG8FHnjlKO_OEuvkzaT0QSyrudTWWaoVBdd5dwTsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddFIzAS3obZ8Qg6BKQGmGncRAIqnjh04N8i0oQg34ZwxIk3h05pm-5fdIL6Zljl-cYy_Cb> > > cisco-voip Info Page - puck.nether.net > <http://cp.mcafee.com/d/k-Kr6x0p410SyMY-Ye7ccI6XCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCPhOgKgKqenD-LP2qbb1EVsWZOWrbX73AnTT66uEyCJtdmXb_axVZicHs3jqpJUTvHEFzCkQQkS3tPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNKQGmGncRAIn8lrxrW0FpKNnwqj-f0QSCOejodwLQzh0qmXiFqFsPmiNFtd40j4x81zh0cjS26Ngd40lBrUkYSOYrytQlkuaL> > > puck.nether.net > <http://cp.mcafee.com/d/1jWVIe3wUe4zqb3PXPMVZUsrKrhhpvpj73AjhOrhhpvpj7ffICQkmnTDNPPXxJ55MQsCzCZXETdAdlBoG2yrqKMSdKndASRtxIrsKrjsugKqenD-LP2r29EVud7fnKnjpod7f3AjhPsQsIeth5dqWqJTT-l3PWApmU6CQPqb9K_8zDTQTTAkT3tPo0dpKNnwqj-f0QTFADkY-FziMa8yvbCSm3hOqehNI5-Aq83iTqlblbCqOmdbFEw2oA90cq81yuMgSa1Ew2IHv2DCSnzsfjk> > > A list for people interested in using Cisco VoIP equipment in a variety of > environments, including service provider, enterprise and over the public > internet. > > > > > Confidentiality Note: This message is intended for use only by the > individual or entity to which it is addressed and may contain information > that is privileged, confidential, and exempt from disclosure under > applicable law. 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