To clarify, there's actually 3 different 8800 KEMs.
The original (CP-BEKEM=) is the single screen straight model.
The 8851/8861 KEM (CP8800-A-KEM=) is the dual-screen straight model.
The 8865 KEM (CP-8800-V-KEM=) is the dual-screen tilted model (matching
the bend in the 8845/65).
The A-KEM and V-KEM do require newer phone loads to be supported. The
BEKEM is supported on older firmware than you want to be using in
production anymore.
Jeremy
On 8/10/18 14:46, Matthew Loraditch wrote:
I have a feeling that’s for the new model. The BEKEM model existed
long before 12.x did but you never know!
Matthew Loraditch
Sr. Network Engineer
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*From:* Anthony Holloway <[email protected]>
*Sent:* Friday, August 10, 2018 2:45 PM
*To:* Matthew Loraditch <[email protected]>
*Cc:* Cisco VoIP Group <[email protected]>
*Subject:* Re: [cisco-voip] 8865 + KEM + Video Calls
I just noticed that there is a requirement in the accessories guide to
be running 12.0(1) firmware when using the KEM.
"The Cisco IP Phone 8851/8861 Key Expansion Module and the Cisco IP
Phone 8865 Key Expansion Module require firmware release 12.0(1) or
later, and Cisco Unified Communications Manager 10.5(2) or later to
function."
Source:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00
And this phone is running 11.7(1). Let me get that upgraded quick and
re-test.
On Fri, Aug 10, 2018 at 1:40 PM Anthony Holloway
<[email protected]
<mailto:avholloway%[email protected]>> wrote:
The module is the single LCD flat one, not the dual screen angled
one. The module in CUCM is listed as "BEKEM 36-Button Line
Expansion Module" as opposed to "CP-8800-Video 28 Button Key
Expansion Module" or even "CP-8800-Audio 28 Button Key Expansion
Module"
Interestingly, I have both an 11.5(1)SU3 and an 11.5(1)SU4
deployment to look at, and the SU3 one doesn't have the newer KEM
selections in the drop down, but the SU4 one does. So, you would
think that the SU4 Release Notes would mention it, but there's
nothing in there.
I'd be surprised if the module itself is causing the phone to
negotiate video or not, but I suppose Cisco does like to keep us
on our toes.
On Fri, Aug 10, 2018 at 11:30 AM Matthew Loraditch
<[email protected]
<mailto:[email protected]>> wrote:
The CP-BEKEM or the newer one? I’m speculating based on the
way the newer one is listed as a video expansion module in
some places you need the newer one..
*Matthew Loraditch***
*Sr. Network Engineer*
p:*443.541.1518* <tel:443.541.1518>
w:*www.heliontechnologies.com*
<http://www.heliontechnologies.com/>
|
e:*[email protected]*
<mailto:[email protected]>
<https://facebook.com/heliontech>
<https://facebook.com/heliontech>
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*From:cisco-voip <[email protected]_> On
Behalf Of Anthony Holloway
Sent:Friday, August 10, 2018 12:13 PM
To:Cisco VoIP Group <[email protected]_>
Subject:[cisco-voip] 8865 + KEM + Video
Calls<https://facebook.com/heliontech>*
<https://facebook.com/heliontech>
I have a use case on an 8865 with the KEM, and a Line
configured per the usual setup. If that line is on the phone
itself, I can call it, and get video to establish. If I move
the line to the KEM, I can call it, but get audio
only.<https://facebook.com/heliontech>
<https://facebook.com/heliontech>
Is that working as designed, a configuration miss on my part,
or a defect?<https://facebook.com/heliontech>
<https://facebook.com/heliontech>
Unfortunately, I don't have access to many expansion modules
(none actually), so testing different setups/firmware versions
is not possible.<https://facebook.com/heliontech>
<https://facebook.com/heliontech>
Thanks in advanced.<https://facebook.com/heliontech>
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