I would grab some pcaps and diag logs .... Is your MTLS setup correctly? Sent from my iPhone
On Sep 6, 2018, at 06:34, Dana Tong <dana.t...@yellit.com.au<mailto:dana.t...@yellit.com.au>> wrote: Further to this. When I search all users, the user is present but it looks like he controls many phones which is odd. I’ve tried to register a webex board also for call service connect and it reports unable to find a CUCM user with a matching mail ID. However I can confirm that I created the user with the matching mail ID. Thoughts? Cheers Dana From: Dana Tong Sent: Thursday, 6 September 2018 7:23 PM To: cisco-voip voyp list <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: Webex hybrid call service connect unable to find user Hi all, Trying to deploy Call Service Connect but when I run the process to automatically deploy the Spark Remote Device I get a [User Not Found!]. I am using a text file with a single user name as a test. The username is in the same format as the CUCM User ID. Cheers Dana _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7C%7Cedc44a9747fd4764809708d613e446e6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636718268493931701&sdata=F1ik6TTVHO3heQhmGrTxd6QYP7uIwPFeMVFK9hn4BFo%3D&reserved=0
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