So Premise to cloud calls are working. But Webex board to Premise is not working.
I don’t see anything in the Edge search history. Is there some tips on what logs to review? Cheers Dana From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Dana Tong Sent: Friday, 7 September 2018 10:07 AM To: Brian Meade <bmead...@vt.edu> Cc: cisco-voip voyp list <cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user I rebooted the Exp-C Con and it’s now all working. Cheers Dana From: Brian Meade <bmead...@vt.edu<mailto:bmead...@vt.edu>> Sent: Friday, 7 September 2018 12:22 AM To: Dana Tong <dana.t...@yellit.com.au<mailto:dana.t...@yellit.com.au>> Cc: cisco-voip voyp list <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user I would just manually create the devices. There are many limitations with automatically creating the devices. On Thu, Sep 6, 2018 at 6:34 AM Dana Tong <dana.t...@yellit.com.au<mailto:dana.t...@yellit.com.au>> wrote: Further to this. When I search all users, the user is present but it looks like he controls many phones which is odd. I’ve tried to register a webex board also for call service connect and it reports unable to find a CUCM user with a matching mail ID. However I can confirm that I created the user with the matching mail ID. Thoughts? Cheers Dana From: Dana Tong Sent: Thursday, 6 September 2018 7:23 PM To: cisco-voip voyp list <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: Webex hybrid call service connect unable to find user Hi all, Trying to deploy Call Service Connect but when I run the process to automatically deploy the Spark Remote Device I get a [User Not Found!]. I am using a text file with a single user name as a test. The username is in the same format as the CUCM User ID. Cheers Dana _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip
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