Since SK said it was sporadically, wouldn't a Privacy setting indicate a consistent experience? Or is there some variability to it?
How about this: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup22449 On Mon, Oct 15, 2018 at 2:57 PM Brian Meade <bmead...@vt.edu> wrote: > Usually this is due to the Privacy setting on the phone. Privacy On means > the other shared-line users won't be able to see/pick up those calls. You > probably need to make sure Privacy is set to Off on those phones. > > On Mon, Oct 15, 2018 at 3:44 PM SK <cciecollab2...@gmail.com> wrote: > >> We have a weird issue with some of our Cisco 7841 phones , >> >> Group of users are sharing an extension. when one of the extension >> receives a call and is placed on hold, other users that has the shared line >> configured on their phone are not able to pick up the call. The user that >> placed the call on hold will be able to pick it up again but not other >> users . Its happening sporadically . >> >> Any help would be appreciated. >> >> Thank you . >> >> SK >> >> _______________________________________________ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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