Sometimes sporadic is used by users then you find out it's actually just when a certain phone does it. Definitely a bug if it is truly sporadic. That one seems like a good bet.
On Mon, Oct 15, 2018 at 4:14 PM Anthony Holloway < [email protected]> wrote: > Since SK said it was sporadically, wouldn't a Privacy setting indicate a > consistent experience? Or is there some variability to it? > > How about this: > https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup22449 > > On Mon, Oct 15, 2018 at 2:57 PM Brian Meade <[email protected]> wrote: > >> Usually this is due to the Privacy setting on the phone. Privacy On >> means the other shared-line users won't be able to see/pick up those >> calls. You probably need to make sure Privacy is set to Off on those >> phones. >> >> On Mon, Oct 15, 2018 at 3:44 PM SK <[email protected]> wrote: >> >>> We have a weird issue with some of our Cisco 7841 phones , >>> >>> Group of users are sharing an extension. when one of the extension >>> receives a call and is placed on hold, other users that has the shared line >>> configured on their phone are not able to pick up the call. The user that >>> placed the call on hold will be able to pick it up again but not other >>> users . Its happening sporadically . >>> >>> Any help would be appreciated. >>> >>> Thank you . >>> >>> SK >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> [email protected] >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >
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