Hi Don, Your manager and server both need to be at 4.7.1 also. The details are in the "Support Information for Cisco NAC Appliance Agents, Release 4.5 and Later" http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html
For Windows 7 and SL support, you have to have your Manager, Server at 4.7.1 and the agent at 4.7.1.5xx > > > -----Original Message----- > From: Cisco Clean Access Users and Administrators > [mailto:cleanacc...@listserv.muohio.edu] On Behalf Of Mike Diggins > Sent: Friday, November 27, 2009 7:04 AM > To: CLEANACCESS@LISTSERV.MUOHIO.EDU > Subject: Re: Announcing NAC Release 4.7.1 availability!! > > > That's odd, the release notes state Windows 7 64 bit is supported. Have > you asked Cisco about this? > > ------ > In Cisco NAC Appliance Release 4.7(1), the Cisco NAC Agent version > 4.7.1.511 has been enhanced to feature support for the Windows 7 client > machine operating systems: > > Windows 7 Professional (32- and 64-bit) > > Windows 7 Ultimate (32- and 64-bit) > > Windows 7 Enterprise (32- and 64-bit) > > Windows 7 Home Premium (32- and 64-bit) > > Windows 7 Home Basic > > > Mac OS X Agent Version 4.7.1.506 > > In Cisco NAC Appliance Release 4.7(1), the Mac OS X Agent version > 4.7.1.506 has been enhanced to feature login and posture assessment > support for 32- and 64-bit Mac OS 10.6 (Snow Leopard) client machines. > ------- > > -Mike > > > > On Fri, 27 Nov 2009, Don Click wrote: > >> I can confirm that Windows7 64 bit IS NOT supported. I get an error "Agent >> user operating system is not supported".. >> >> so frustrating. This problem of OS support shouldnt be a problem. Cisco has >> relationships with Apple and Microsoft, and should be able to get a new >> client out the door before these OS's hit the streets. >> >> -----Original Message----- >> From: Cisco Clean Access Users and Administrators >> [mailto:cleanacc...@listserv.muohio.edu] On Behalf Of Isabelle Graham >> Sent: Wednesday, November 25, 2009 8:45 AM >> To: CLEANACCESS@LISTSERV.MUOHIO.EDU >> Subject: Re: Announcing NAC Release 4.7.1 availability!! >> >> Can you confirm that Windows 7 and OS X 10.6 (Snow Leopard) support will not >> be added to the 4.1.x >> line (software license) of CCA? >> >> ---- >> Isabelle Graham >> Information Security >> American University >> >> manidu wrote: >>> Dear Customers, >>> >>> Cisco Policy Management Business Unit (PMBU) is pleased to announce the >>> availability of Cisco NAC Release 4.7.1, >>> which delivers support for end-clients running Microsoft Windows 7 and Apple >>> Macintosh OS 10.6 (Snow Leopard). >>> As well as providing support for these operating systems, the release of >>> Cisco NAC Release 4.7.1 reflects changes in >>> both NAC release targets and the PMBU development organization. >>> >>> These changes � including the creation of a separate NAC sustaining >>> engineering team - are designed to expedite and issue >>> update releases of NAC as new OS�, service packs, hot fixes, browsers, and >>> security software versions become available. >>> >>> Additional Information >>> >>> Release 4.7.1 software download >>> http://tools.cisco.com/support/downloads/go/Model.x?mdfid=282775055&mdfLevel >>> =Software%20Version/Option&treeName=Security&modelName=Cisco%20NAC%20Applian >>> ce%204.7.1&treeMdfId=268438162 >>> >>> To accompany the CCO post of Cisco NAC Appliance Release 4.7(1), the >>> following documentation is also available to support >>> the release image(s): >>> >>> Release Notes for Cisco NAC Appliance, Version 4.7(1) >>> http://www.cisco.com/en/US/docs/security/nac/appliance/release_notes/47/47rn >>> .html >>> Support Information for Cisco NAC Appliance Agents, Release 4.5 and Later >>> http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntspr >>> t.html >>> Cisco NAC Appliance � Clean Access Manager Configuration Guide, Release >>> 4.7(1) >>> http://www.cisco.com/en/US/docs/security/nac/appliance/configuration_guide/4 >>> 7/cam/47cam-book.html >>> Cisco NAC Appliance � Clean Access Server Configuration Guide, Release >>> 4.7(1) >>> http://www.cisco.com/en/US/docs/security/nac/appliance/configuration_guide/4 >>> 7/cas/47cas-book.html >>> Cisco NAC Appliance Hardware Installation Guide, Release 4.7(1) >>> http://www.cisco.com/en/US/docs/security/nac/appliance/installation_guide/ha >>> rdware/47/47hwinstal.html >>> If the documents do not appear at the above URLs when you receive this >>> message, please give it some time for these documents to go live on >>> Cisco.com. >>> >>> >>> Happy Thanksgiving !! >>> Mahesh Naidu >>> PMBU Product Manager >>> >>> >>