Quoting timmy <[EMAIL PROTECTED]>: When I phoned and asked for support, I was pretty much > led to beleive they did not care one way or another if my service was > working. > Has it come down to that with Telus? It seems that they have gotten so big, > with so many customers, they just don't care about a few people that might be > more > than a little upset over the whole ordeal, so they'd just as soon lose them > as customers. What's it to them after all? They've got hundreds of tgounsands > of > customers, what's the big deal about losing a few? That is not good business. > I work for an ISP here in town, TeraGo Networks, and we've currently got > about 600 > customers nationwide. That's mouse nuts compared to what Telus or Shaw has, > but at least I take pride in knowing I care about our customer base, no > matter how > small or how large the company ends up getting.
I had a similar experience. We had our Internet through Cadvision and all our phone lines with Group Telecom. Telus said that they would not provide us with Intenet service if we did not have a local line through TELUS. They did not seem to care if they got our business or not. So as a good capitalist I switched to AT&T. Telus has not even called to try and get our business back. Jesse
