I think that is the point I'm getting to. Telus doesn't care about their clients and are not willing to help out in situations such as this. That's really bad business. I suppose though that their DSL service is not really supposed to be as robust as I'd like it to be, but that's besides then point when talking about customer service.
I'm not advertising or spamming here in any way, and by no means boasting that the company I work for is the best ISP in the world, but if anyone in Calgary is looking for a reliable high-speed internet connection, take a look at TeraGo Networks. http://www.terago.ca. It's cheaper than most high end ISPs, and more reliable. The customer service is really good, as well, I know, I work in the NOC. I'm not saying we never have any network problems, or we've never had customer churn, you can't please everybody, but we do our best and are willing to go the extra mile for our customers. On Thu, 15 Aug 2002 14:58:52 -0600, Mark Lane wrote: >At 02:50 PM 8/15/02, you wrote: >>Yes, that would be ideal. Unfortunaltely, this cannot happen either. I can >>do this and have done this in the past with other providers. Unless I sign >>up with TAC >>and get a fibre connection, Telus will not give me a routable block, not >>on a DSL connection. > >Switch providers then, Interbaun here in Edmonton has given me a routable >block. Ideally you don't want telus adsl, their service is downright >hostile. I would really recommend dumping them for nucleus.... Man shaw >will let you do that if you pay them enough... > >-- >Mark Lane >Hard Data Ltd. >mailto:[EMAIL PROTECTED] > >Telephone: 01-780-456-9771 >FAX: 01-780-456-9772 > >11060 - 166 Avenue >Edmonton, AB, Canada >T5X 1Y3 > >http://www.harddata.com/ >--> Ask me about our Affordable Alpha Systems! <-- > > > > >
