>I probably have complained before about IT managers, but I am in a >special case. I belong to a major university in the DC area, and my >school has a small but deficient computer service facility that must >cope with a very small budget. After the IT director, there are only >inexperienced students to solve problems.
Lacking money and staff can be a problem, but a university should ebe able to make up for this by using its best asset: brains. It looks like your IT director is not doing that effectively and for that I would blame the IT director for bad management skills. The things you describe as broken are mostly standard services. The IT director should have a few students who specialize in each of these narrowly-defined areas. omeone can learn the basics of supporting Office in a few hours. Same goes for setting up printers or scanners. The people who do know can teach the ones who don't know. This is not hard. ************************************************************************ * ==> QUICK LIST-COMMAND REFERENCE - Put the following commands in <== * ==> the body of an email & send 'em to: [EMAIL PROTECTED] <== * Join the list: SUBSCRIBE COMPUTERGUYS-L Your Name * Too much mail? Try Daily Digests command: SET COMPUTERGUYS-L DIGEST * Tired of the List? Unsubscribe command: SIGNOFF COMPUTERGUYS-L * New address? From OLD address send: CHANGE COMPUTERGUYS-L YourNewAddress * Need more help? Send mail to: [EMAIL PROTECTED] ************************************************************************ * List archive at www.mail-archive.com/computerguys-l@listserv.aol.com/ * RSS at www.mail-archive.com/computerguys-l@listserv.aol.com/maillist.xml * Messages bearing the header "X-No-Archive: yes" will not be archived ************************************************************************
