I suppose if this was a forum for money matters we'd have stories about how
bad CFO's are.

Mike

On Dec 15, 2007 2:06 PM, Tom Piwowar <[EMAIL PROTECTED]> wrote:

> >IT folks are not anti-social - go to any social event that attracts
> >eclectic folks and you will find IT folks out and about and getting
> >along just fine with other IT folks, artists, artisans, musicians,
> >alternative lifestyle folks, etc.  Many IT folks are these things
> >outside of work.
>
> I don't see it as being anti-social. I see it as not being interested in
> what the other people are doing -- not American Idol -- but accounting,
> member service, newsletters, mass mailings, etc. They don't actually look
> at the computers they are managing and don't notice when they are working
> crappy. They don't make suggestions or look for ways to make the
> organization's work go better.
>
> When I go on site I am often mobbed by computer users. They don't want to
> talk about sports or trivia, they very much want to talk to me about
> computers. They are thrilled that just a few minutes of attention can
> whipe away painful, time-wasting problems. They actually get more
> interested in computers when they see things can work right.
>
> Recently, I solved a problem and showed the computer user how something
> she did caused the problem. I took the time to show them exactly what
> happened and demonstrated the fix. The rest of the day as I did my rounds
> I heard the story retold over and over again. The office grapevine
> quickly got the word out. The staff was actively interested and
> individuals took the initiative to correct their own computers.
>
> Meanwhile I recently visited an organization with an autocratic IT
> manager. One group had managed to get their tiny monitors replaced with
> 19-inch widescreens. Then they discovered that the drivers on their PCs
> could not drive these screens. They asked IT take care of it. After a
> long wait one of the staff downloaded the drivers from the manufacturer's
> website (Dell) and everyone upgraded their drivers. Suddenly IT was
> paying attention with a brouhaha over "users" modifying their computers.
> I would fire the IT manager.
>
>
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