Wow! Be sure to get AppleCare, if you are eligible. You'll have another three years of happiness.
Chad --- On Fri, 8/8/08, Steve Rigby <[EMAIL PROTECTED]> wrote: From: Steve Rigby <[EMAIL PROTECTED]> Subject: [CGUYS] My Macintosh saga To: COMPUTERGUYS-L@LISTSERV.AOL.COM Date: Friday, August 8, 2008, 5:25 PM My 2003 vintage Macintosh 17 inch Powerbook G4, long out of warranty, suffered a failure. Took it to the Apple Store genius bar where I was impressed by the intelligent and helpful staff. I decided to go with the $310 flat-rate repair offer. They'll fix anything and everything wrong with the machine for one fixed price. Not a bad deal, I thought. Could even be the expensive logic board as the culprit, and replacing that on my own would be a lot more than the $310 Apple would charge, along with fixing a couple of other things I told them to look at while they had it. Turned out to be the logic board after all. The problem was that a replacement logic board was not going to be available in the short term. In fact, the date of availability of a replacement board was indeterminate. Apple's solution? We have some very nice new models that you might be interested in buying...NOT!! Apple's actual solution? Here is a nice, new, latest and greatest MacBook Pro, 17 inch, 2.5 GHz, 2 gig of memory with a 250 gig hard drive and a Super Drive for you. They are even sending my broken machine back so that I can get data off the hard drive. An awesome outcome is about all I can say about it. Best of all, I didn't have to do any cajoling or arguing or anything like that. Apple simply said, "We can't provide you with a speedy repair, so here is what we can offer you as an alternative, if you so choose." Apple, Inc., gets my vote this week as "Best Bestower of Happiness." Steve ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** ************************************************************************* ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
