>In this case, most of the customer service was staffed with people in >red shirts who knew even less than the people forced to read a script of >choices.
I think they could sense that you were not one of the faithful -- as a rule, non-believers don't get the same help. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************