P.S. I misunderstood daughter. The MacBook Pro does not have a DVD
burner, only the CD burner that came with it. She was told to backup
data to CDs. All other info correct.
Charles Ballinger wrote:
My MBP also hiccups burning DVDs and CDs. I intend to get it in under
AppleCare, but in the meantime Jave found it does well with Sony -R
CDs and dvds for some reason.
Charles
On Sep 12, 2008, at 17:12, Robert <[EMAIL PROTECTED]> wrote:
Daughter bought a MacBook Pro a year ago and purchased a 3-year
warranty. Now, (1) DVD burner sometimes works, sometimes doesn't and
(2) there are dead pixels showing on the screen. She went to the
Apple store in Tysons Corner, waited 3 hours to see someone, and was
told to burn all the data on the computer to DVD disks (from the
burner that sometimes works) and to return. As for the pixels, they
said the computer had a dent so she would have to pay $800 for a
repair. She says the dent was caused by dropping her headphone onto
the computer.
I'm guessing they intend to reinstall the OS to try to fix the DVD
burner problem.
As for the dead pixels, they are not in the same location as the
dent. They are fairly few and randomly spaced.
How likely is the burner problem to be an OS problem? Or, are all
Mac problems always first assumed to be caused by the OS?
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