I wasn't really saying his printer driver could be his problem,
(although it's generally good to update the driver software once in a
while) just that Appleworks can be cranky old software and it gets
confused.
As others have said, trashing the pref file might help clear the confusion.
Stephen Brownfield wrote:
Jordan,
I don't know where my brother got Norton. I feel the same
way as you do and haven't used it since OS 10.1/10.2. I will talk
with about the printer driver, because I believe that he does have a
Canon printer.
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