Does "I'm a Mac" mean "I'm less expensive to manage?" An Enterprise
Desktop Alliance survey says Macs cost a lot less than PCs to manage --
yet Macs come with special challenges for enterprise IT admins.
By Tom Kaneshige
March 08, 2010 — CIO —
Macs in the enterprise aren't just cheaper to manage—they're a lot
cheaper, according to a new survey released today by the Enterprise
Desktop Alliance.
Keep in mind that Enterprise Desktop Alliance is a group of software
developers who've bandied together to deploy and manage Macs in the
enterprise. The group surveyed 260 IT administrators in large U.S.
companies with both Macs and PCs who are involved in some degree with IT
cost calculations. Enterprise Desktop Alliance members include Centrify,
Absolute Software, Group Logic, Web Help Desk, and most recently IBM.
[ Another Enterprise Desktop Alliance survey shows two out of three
companies buying Macs this year, which will bring integration challenges
for IT admins, CIO.com reports. ]
The survey found that Macs were cheaper in six of seven computer
management categories: troubleshooting, help desk calls, system
configuration, user training and supporting infrastructure (servers,
networks and printer). Nearly half of the respondents cited software
licensing fees as roughly the same for both platforms.
A whopping 65 percent of respondents said it costs less to troubleshoot
Macs than PCs, 19 percent said they spent the same on both computers,
and only 16 percent said they spent less to manage PCs than Macs...
http://www.cio.com/article/569163/Are_Macs_Really_Cheaper_To_Manage_Than_PCs_
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