Helge Hielscher <[EMAIL PROTECTED]> writes:

> I looks like there is no scheme of who is looking after
> bugreports. There are many bugs which were reported during the
> 9.1 beta which are still uncovered. Why should I post a bug if I
> know no one will be looking at it?

There are two categories of bugs:

1- bugs on install, or hardware support. We are burried under
   such bugs, with the following problems:

     - many duplicates
     - many poorly qualified bugs (and reporting accurate
       hardware information is non trivial)
     - the install changes much during beta stabilization
     - we have little resource to investigate hardware problems

   hence, many of them stay open forever.

2- bugs on software components. Here, in general bugs are of
   better quality, and do bring us a much valuable information.
   Most of them get fixed.

Even if posting in 1st category and getting ignored is not
pleasant, posting in 2nd category is still much useful and mostly
leads to a solution.


That should become a FAQ, I guess.

-- 
Guillaume Cottenceau - http://people.mandrakesoft.com/~gc/

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