Hello everybody on Cooker! Advise is needed... I got answer from Compaq - in general it can be translated like _fu$k off_ What makes me laughing is sentence: "Presario does not support Linux" Hell, am I blind? What is on my screen, if not Linux?!! I uncluded messages as attachements. And, I don't want to leave it "as is". I paid money, not small amount, and they can't treat their customers in a way listed below. Suggestions? ------------------------------------------------------------------ Dear Plessky, The Presario product line is marketed and intended for home users, and is designed to run under the Windows 95 operating system. Presario does not support Linux . Presario drivers for devices such as modems and soundcards may not be available under Linux. Regards, Compaq Consumer E-Services ------------------------------------------------------------------ Vadim Plessky http://kde2.newmail.ru (English) http://kde2.newmail.ru/index_rus.html (Russian) Do you have Arial font installed? Just test it! http://kde2.newmail.ru/font_test_arial.html
Dear Compaq Customer, Please note that Compaq dose not support Linux or troubleshooting for Linuix. We apoligize for the inconvenience. Regards, Compaq Customer E-Service ------- Original Message -------- From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: Re: Presario 2100 [#646961] Date: 11/08/00 03:32:58 On Wednesday 08 November 2000 12:42, Consumer Compaq wrote: | Dear Compaq Customer, | | Your inquiry has been received by our support staff. We look forward to | bringing your particular issue to resolution shortly. | | Regards, | | Compaq Online Support | | Your tracking number is 646961. If you reply to this message, please do | not change the subject line. Thanks for prompted reply. I'd like to note that form on your site has bug, and under Windows 98 it instantly was offering me to "Debug" your page (I had MS Visual Studio installed) I am writing you this mail from Linux/KDE2, but posted form from Windows. My wish, as Compaq customer: please improve Linux support from Compaq side. It is very hot technology with growing market share. Unfortunately, I have found no Linux-specific support pages on your site (if not to count some server-specific info, whish was not relevant to Presario product range at all). Information should not be server-specific or desktop-specific. I am successfuly running Mandrake Linux on my Compaq Presario notebook, and it just proves that Linux can be successfuly used on Desktop. As well as server (I have Apache server running on my notebook as well) Hope to get answer on ATI driver with TV-out feature, hardware 3D acceleration and 2nd monitor support soon. | | ----- [EMAIL PROTECTED] Wrote ----- | [EMAIL PROTECTED] has emailed the following information: | | COMMENTS: | I am using Presario 1800-XL186 notebook (PIII/600) - it is not listed in | Presario Models above. Here is the problem. | I am using Linux operating system with XFree86, and need support for TV | Out and 2nd monitor features, as well as native 3D support for built-in ATI | Rage Mobility accelerator. Please let me know where I can get necessary | driver, as ATI site redirects to you, they are not supporting Rage Mobility | directly. | I am using Linux Mandrake 7.2 with XFree86 4.0.1, latest releases | available from suppliers. Pls let me know if you need any additional | information from me. | | LAST_NAME: Vadim | FIRST_NAME: Plessky | EMAIL: [EMAIL PROTECTED] | SN: 1V04DCL7M2BH | PRESARIO PRODUCTS: | COUNTRY: Russia and CIS | OS: | | HTTP_REFERER: http://askq.compaq.com/askpresario/form.asp | HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98; DigExt) | REMOTE_ADDR: 212.188.111.71 | REMOTE_HOST: 212.188.111.71 | SERVER_PROTOCOL: HTTP/1.1 | HTTP_COOKIE: ASPSESSIONID=SYWWUQDARVHTFQJR | HTTP_FROM: -- Vadim Plessky http://kde2.newmail.ru (English) http://kde2.newmail.ru/index_rus.html (Russian) Do you have Arial font installed? Just test it! http://kde2.newmail.ru/font_test_arial.html
Dear Plessky, The Presario product line is marketed and intended for home users, and is designed to run under the Windows 95 operating system. Presario does not support Linux . Presario drivers for devices such as modems and soundcards may not be available under Linux. Regards, Compaq Consumer E-Services Please take a moment to answer our survey by clicking on the following Web address: http://www.clarigent.net/iq/iq.jsp?accessID=3513&skipIntro=true646965TID or copy and paste the entire address into your browser. <!-- *KBU-CCS_0048_1.00-KBU* --> ------- Original Message -------- From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: Presario 2100 Date: 11/08/00 01:43:16 [EMAIL PROTECTED] has emailed the following information: COMMENTS: I am using Presario 1800-XL186 notebook (PIII/600) - it is not listed in Presario Models above. Here is the problem. I am using Linux operating system with XFree86, and need support for TV Out and 2nd monitor features, as well as native 3D support for built-in ATI Rage Mobility accelerator. Please let me know where I can get necessary driver, as ATI site redirects to you, they are not supporting Rage Mobility directly. I am using Linux Mandrake 7.2 with XFree86 4.0.1, latest releases available from suppliers. Pls let me know if you need any additional information from me. LAST_NAME: Vadim FIRST_NAME: Plessky EMAIL: [EMAIL PROTECTED] SN: 1V04DCL7M2BH PRESARIO PRODUCTS: COUNTRY: Russia and CIS OS: MS Windows 98 SE HTTP_REFERER: http://askq.compaq.com/askpresario/form.asp HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98; DigExt) REMOTE_ADDR: 212.188.111.71 REMOTE_HOST: 212.188.111.71 SERVER_PROTOCOL: HTTP/1.1 HTTP_COOKIE: ASPSESSIONID=FLLVEOPEQNEISZRN HTTP_FROM:
