I've been looking into social media influence from two perspectives: as the
'owner' of a employer-specific Google Group; and as part of my interest in
social media research. I've contacted members about inappropriate postings
on those occasions where I've received negative feedback to pass on. Mostly
the group works well through self-regulation, probably because I work for a
government agency with all the culture that goes with that.
As to participation and influence, my findings are consistent with other
research. Over June - August 2008:

   - 30 members posted a combined total of 158 contributions
   - total membership averaged about 155 over the three months
   - the percentage of members contributing was about 19% of the
total  membership
   - the top six contributors (representing 20% of contributors) posted
108  times, or 68% of total contributions
   - the top six contributors were just 4% of the total membership
   - the gap between the largest single contributor (46 contributions) and
   the second largest (19) is greater than the gap between the second the
third  contributor (16)

What can we learn from this?

The activity is consistent with Shirky's Power Law Distribution<
http://en.wikipedia.org/wiki/Power_law>: where the majority of contributions
are made by comparatively few (20% of the members posted contributions; 4%
of the membership accounted for 68% of contributions).

The results are close to being consistent with the Pareto Principle<
http://en.wikipedia.org/wiki/Pareto_principle>(the 80/20 rule where 80% of
the effects come from 20% of the causes): around 20% of the members
contributed. What's more, the most active contributor posted over twice as
much as the second largest. The 10th largest contributor posted 10% as much
as the most active contributor - again, consistent with the Pareto
Principle.

The performance level seems to be a little better than what Jakob Nielsen
refers to as participation inequality (90% are lurkers; 9% contribute from
time to time; 1% contribute a lot (source: User-led
Innovation)<http://209.85.173.104/search?q=cache:q9JOVsoxHRIJ:www.smartinternet.com.au/ArticleDocuments/121/User_Led_Innovation_A_New_Framework_for_Co-creating_Business_and_Social_Value.pdf.aspx+swinburne+user-led+innovation&hl=en&ct=clnk&cd=4>


Social media seems to be more or less consistent with distributions of other
social systems - including face-to-face for that matter. See Mark
Elliott's<http://mark-elliott.net/blog>blog for more information about these
matters following the conclusion of The Future of Melbourne consultation
wiki.

cheers

Paul Roberts

On Tue, Sep 16, 2008 at 9:14 AM, Howard Rheingold <[EMAIL PROTECTED]>wrote:

> Hi Bill --
> You raise a good point. Another aspect of good facilitation is provoking
> response. Robert has had some success at that. I haven't worked at it.  One
> good question can set off a cascade of responses.
>
> Howard Rheingold [EMAIL PROTECTED] http://twitter.com/hrheingold
> http://www.rheingold.com  http://www.smartmobs.com
> http://vlog.rheingold.com
> what it is ---> is --->up to us
>
>
>
> On Sep 15, 2008, at 3:10 PM, Bill Anderson wrote:
>
> Howard et al.,
>
> I do read almost everything.
>
> I've been silent on this thread because I have nothing to add.
>
> Some recent topics have been thick and detailed (e.g., Axelrod) and right
> now I don't have time to participate intelligently without digging out and
> re-reading Axelrod. If we were sitting around over coffee I might feel
> differently.
>
> -Bill
>
> On Mon, Sep 15, 2008 at 4:56 PM, Howard Rheingold <[EMAIL PROTECTED]>wrote:
>
>> [ ... ]
>>
>> We're not doing well at all on the population-to-participation ratio
>> in this list. A relatively small number have asked to be removed.
>> Maybe the other silent people simply don't read the list, or it is
>> filtered to a folder?
>>
>>
>> Howard Rheingold [EMAIL PROTECTED] http://twitter.com/hrheingold
>> http://www.rheingold.com  http://www.smartmobs.com
>> http://vlog.rheingold.com
>> what it is ---> is --->up to us
>>
>>
>>
>>
>
>
>
>
>
> >
>


-- 
Paul Roberts

Mob: +61 438 553 562
Wk:  +613 9963 6897

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