Thanks for the input, everyone!

On Sep 19, 11:55 am, "Jacob Sayles" <[EMAIL PROTECTED]> wrote:
> Well said.  Community IS the security.  That should have been listed first
> in our plan.  It is now!
> Jacob
>
> On 9/19/07, Tara Hunt <[EMAIL PROTECTED]> wrote:
>
>
>
>
>
>
>
> > I believe that the four value pillars set the conditions for getting
> > beyond security and externalized trust models:
>
> >    1. Collaboration
> >    2. Openness
> >    3. Community
> >    4. Sustainability
>
> > Especially the community part. In the past (almost) year we've been open,
> > only a few small issues have come up: someone walked off with a power
> > adapter they thought was theirs, a group using the space for the event left
> > behind a mess and a few books from the library have taken extended leaves of
> > absence (but they find their way back eventually).
>
> > We don't do any 'advertising', only fostering a positive word of mouth
> > within our community. We meet everyone who walks through the door. It makes
> > for a very positive environment. People contribute to the space because of
> > it, too. They don't see us as 'owners' - they all 'own' it.
>
> > We couldn't afford to do the whole security camera, etc. model anyway, but
> > we are looking into a card key system for all spaces that want to
> > participate that will tie us into coworkination and help us track usage and
> > who is there. But once again, it's based on a community model, not a
> > security model.
>
> > Tara
>
> > On 9/19/07, Chris Messina <[EMAIL PROTECTED]> wrote:
>
> > > Hmm, "many" of us? I'm not sure I've heard of any...!
>
> > > At least from a "come one, come all" sense.
>
> > > Our tenants have 24 hour access but only because we give them keys. In
> > > reality people are in the office from around 10am - 6pm during the
> > > week, less on the weekends (it's like a regular work schedule!).
> > > Occasionally folks will stay late, or we'll host evening events, but
> > > we certainly don't advertise or offer our space to drop-ins past 6pm
> > > unless a key-holder happens to be staying late and doesn't mind the
> > > company.
>
> > > Citizen Space also doesn't "staff" the space -- that is, we don't make
> > > our tenants responsible for keeping the place open for drop-ins. We
> > > learned that lesson the hard way with our first space: it's better to
> > > charge folks for a consistent service that they're going to use than
> > > to try to also get those same folks to take up responsibility for
> > > running the place.
>
> > > That said, if your model is to offer open doors and charge, say,
> > > hourly, then having dedicated staff to do so is probably a good idea;
> > > in that case, however, due to both the "changing of the guard" and the
> > > element of randomness in your patrons, it's sometimes harder to
> > > predict what might or might not go wrong (hence the need for insurance
> > > and whatnot).
>
> > > We've been very fortunate to have found reliable and responsible
> > > people to fill our space; we carry insurance of course, but also know
> > > that we can trust our tenants. We haven't needed to invest in any
> > > additional security (knock on wood) and instead rely on each citizen
> > > to treat and protect the space as they wood their own office.
>
> > > Judging from your website, your model seems a bit different from ours,
> > > in which case I'll condition my comments by saying that what we do
> > > won't necessarily work for everyone. It's really more important that
> > > you figure out and define for yourself what kind of culture and
> > > community you want to create and nurture and then make your decisions
> > > accordingly.
>
> > > We still don't require agreements (of any kind) with our tenants and
> > > in the 10 months that we've been running our space, haven't had an
> > > issue. We've maintained this aspect of the space as a design decision
> > > in order to enculturate a sense of trust and responsibility in our
> > > members. We treat them like the adults that they are, and we expect
> > > the same in return. Not surprisingly, the culture of Citizen Space, at
> > > least to me, seems to exude trust and pride. If you set up rules and
> > > protections against what might (or might not) someday happen, your
> > > potential customers will treat you the same way -- and will
> > > potentially shield themselves from you and from investing themselves
> > > in your space.
>
> > > Every little decision that we make in setting up our coworking spaces
> > > has ongoing consequences, and that's why it's worth reconsidering
> > > everything that you've been told you should do. Just because it worked
> > > for someone else before, or because someone else got screwed in the
> > > past and says that you should protect yourself in such a way as to
> > > distrust by default, doesn't mean that it's the right thing for you to
> > > do (and I'm not making any assumptions, only pointing out a general
> > > principle).
>
> > > So, with that, I'm not sure trying to stay open 24/7 makes sense. Or,
> > > if it does, play it by ear -- and if you suddenly have 15 people
> > > showing up wanting access 24/7 that they're willing to pay for, make a
> > > move then. There's no sense in prematurely optimizing at a great
> > > expense for situtations that may never arise in practice.
>
> > > Chris
>
> > > On 9/19/07, Sasha <[EMAIL PROTECTED]> wrote:
>
> > > > Many of you made your spaces with 24/7 access. What's the secret? How
> > > > do you pull that off with insurance and general security for members?
> > > > Has anybody have any problems with it?
> > > > We're trying to decide whether to make it 24/7 or just open till 10pm
> > > > (staffed)...
>
> > > > Thanks!
> > > > Sasha Vasilyuk
> > > > Sandbox Suites
>
> > > --
> > > Chris Messina
> > > Citizen Provocateur &
> > >   Open Source Advocate-at-Large
> > > Work:http://citizenagency.com
> > > Blog:http://factoryjoe.com/blog
> > > Cell: 412 225-1051
> > > Skype: factoryjoe
> > > This email is:   [ ] bloggable    [X] ask first   [ ] private
>
> > --
> > tara 'miss rogue' hunt
> > co-founder & CMO
> > Citizen Agency (www.citizenagency.com)
> > blog:www.horsepigcow.com
> > phone: 415-694-1951
> > fax: 415-727-5335
>
> --
> Jacob Sayles
> Nomad & Founder
> officenomads.com- Hide quoted text -
>
> - Show quoted text -


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