I've been looking for a people-centric CRM for a long time and, like Iris
suggests, haven't found anything that's quite right.

The issue I've had is that CRMs are more focused on dealflow than on the
people involved in the deal. Much like all of the coworking finding tools
out there that are focused on the desks instead of the people, I have a
hard time using a tool that puts the emphasis on a different aspect of the
workflow than we have naturally.

What I've wanted was something more like an intelligence tool than a "CRM".
Being able to slice and dice members and prospective members by attribute
is great, but the more we slice, a tool that remembers to keep the person
as the focus of the report.

Software developers on the list: please build this before I do :)

-Alex

/ah
indyhall.org
coworking in philadelphia


On Tue, Mar 27, 2012 at 10:05 AM, Iris Kavanagh <[email protected]> wrote:

> Hi Martin,
>
> We researched and couldn't find anything out there that did everything we
> needed for a coworking space. So two years ago we built our own CRM which
> includes member profiles on our public site and will include a payment
> gateway shortly.
>
> At this year's unconference we discussed technology solutions and it
> appears that there will be several offerings coming onto the market in the
> next 6 months. I'd hold tight before spending any more money, wait for
> those to come out and then sign up for the betas. In the meantime if you
> have someone with geeky inclinations you can ask Jacob at Office Nomads
> about Nadine or talk to the guys at Cobot.
>
> Best of luck!
>
> Iris
>
> Nextspace.us
>
>
>
> On Friday, March 23, 2012 11:07:30 AM UTC-7, Martin wrote:
>>
>> Hello everyone. I wanted to know what CRM's people where successfully
>> using out there to successfully manage your spaces.
>>
>> We have 2 locations in Buenos Aires, Argentina (I'm from the US) that
>> are each aprox 5,500 sq. ft and have a mix of offices (teams from 2 to
>> 20 people) , fixed desks and a shared livingroom space.
>>
>> We're looking at highrise, zoho and a few other hosted solutions.
>>
>> Mainly want to use it to track customer contacts and member details.
>> To that I'd love to be able to integrate our forthcoming access
>> control system. We're developing a separate online tool to manage our
>> meeting rooms.
>>
>> Curious what services people have used and been happy with. Thanks for
>> any feedback!
>>
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